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Dies kann nicht deaktiviert werden und gilt für alle Accounts.
Dies kann nicht deaktiviert werden und gilt für alle Accounts.


==Account Protection==  
==Kontoschutz==  


This option is activated on all user accounts by default and can be disabled at the login page. When xat notices a login from a different location, you are required to login through a link sent to the email account that you used to create your xat account.  
This option is activated on all user accounts by default and can be disabled at the login page. When xat notices a login from a different location, you are required to login through a link sent to the email account that you used to create your xat account.  

Revision as of 12:39, 4 February 2017

Dieser Artikel bietet Ihnen Informationen zu den verschiedenen Sicherheitseinstellungen auf xat und wie diese funktionieren. Obwohl diese Sicherheitseinstellungen die Sicherheit Ihres Accounts verschärfen, sollten Sie nicht voll darauf setzen. Wir haben auch noch weitere Sicherheits-Anleitungen zum ansehen.

WICHTIG: xat staff oder Volontäre werden Sie niemals fragen, die Account-Verriegelung oder andere Sicherheitsfeatures abzustellen. Wenn jemand Sie fragt, die Account-Verriegelung abzustellen, könnte dieser versuchen, Zugriff auf Ihren Account zu erhalten und Ihre xats/Tage/Powers zu stehlen.

5 Tage gehalten

Wenn xat Unregelmäßigkeiten in Ihrem Account feststellt und Phishing vermutet, könnten Sie vom Überweisen und Handeln für 5 Tage abgehalten werden. Dies soll Ihnen Zeit geben, das Problem zu beheben und soll Phisher davon abhalten, Ihre xats oder Tage zu überweisen. Dies kann nicht deaktiviert werden und gilt für alle Accounts.

Kontoschutz

This option is activated on all user accounts by default and can be disabled at the login page. When xat notices a login from a different location, you are required to login through a link sent to the email account that you used to create your xat account.

This system has been put in place to prevent unauthorized users from gaining access to your account. The special link changes every time you login, so you don't need to save it. If you randomly receive a login link via e-mail when you have not attempted to login, you should immediately change your account password.

Please note, before disabling this setting, that a 3-day hold will be placed on your account if you do choose to disable it.

Account Authentication

As an extended layer of protection, xat has integrated Google Authentication. Authentication is not activated by default and must be manually enabled by users. Google Authenticator will generate random codes that will give you access to your account. In order to encourage users to enable this setting and protect their accounts, this has been made a requirement for Tickle power.

See the Authentication article for more information on this feature.

Account Locking

When you have this option enabled, xat will block any login attempts that are not coming from your home location. You can only login from your home location, no matter what. To enable this setting, you must be at your home location. If you have moved locations or changed your internet service provider (ISP) since you registered, you will need to request a location update via ticket, which requires you to be a paid user.

Frequently Asked Questions

Q. What happens if I have account locking on and I try to login into another computer elsewhere?

You will be unable to login. Make sure to turn off account locking if you are planning to travel or move.

Q. What if I have a dynamic IP; can I still login with account locking enable? Will it adjust to my dynamic IP?

In some cases, account locking doesn’t work with dynamic IPs. It depends on how your dynamic IP is setup. It is not recommended to use account locking if you have a dynamic IP.

Q. I am locked out! Now what?

Go to http://xat.com/ticket and open a ticket with the Help Topic set to "Locked Out". For a more detailed tutorial on how to do so, please see the Locked Out guide.

Q. If I have a laptop, can I always stay logged in?

Account Locking depends on where your location is. If you take your laptop or other device to another location and attempt to login to your account, you will be locked out.

Q. Why am I unable to turn on account locking?

If you moved locations after enabling account locking on your xat account, open a ticket with the Help Topic set to "Location Update".