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Dieser Artikel bietet Ihnen Informationen zu den verschiedenen Sicherheitseinstellungen auf xat und wie diese funktionieren. Obwohl diese Sicherheitseinstellungen die Sicherheit Ihres Accounts verschärfen, sollten Sie nicht voll darauf setzen. Wir haben auch noch weitere [[:Category:Security|Sicherheits-Anleitungen]] zum ansehen.
Dieser Artikel bietet Ihnen Informationen zu den verschiedenen Sicherheitseinstellungen auf xat und wie diese funktionieren. Obwohl diese Sicherheitseinstellungen die Sicherheit Ihres Accounts verschärfen, sollten Sie nicht voll darauf setzen. Wir haben auch noch weitere [[:Category:Security|Sicherheits-Anleitungen]] zum ansehen.


'''IMPORTANT:''' xat staff or [[Volunteers|volunteers]] will '''never''' ask you to turn off account locking, nor any other security feature. If anyone asks you to turn off account locking, they could be trying to access your account and steal your xats/days/powers.
'''IMPORTANT:''' xat staff or [[Special:MyLanguage/volunteers|volunteers]] will '''never''' ask you to reduce your account protection, nor any other security feature. If anyone asks you to reduce your account protection, they could be trying to access your account and steal your xats/days/powers.
==Kontoschutz==
<span id="protection"></span>
There are three types of Account Protection on xat. This system is in place to prevent unauthorized users from gaining access to your account. The default type of protection is type 2.


===5 day hold===
To adjust these settings, go to https://xat.com/login. Once you have logged in successfully, scroll down to the security settings. Once you have selected the type of protection you want, click "Update security settings".


If xat detects irregularities in your account and suspects [[Phishing|phishing]] on your account, you may be blocked from transferring and trading for 5 days. This allows you time to fix the problem and prevents phishers from transferring away your xats or days. This can not be deactivated and applies to all accounts.
'''1- Country'''


==Account Protection==
This type lets you log in from anywhere within your country without a security check email, even if you're using a different internet provider or IP address to your home location. This is the lowest level of protection. If you attempt to log in from a different country to your home location, you will receive E30/E64.


This option is activated on all user accounts by default and can be disabled at the login page. When xat notices a login from a different location, you are required to login through a link sent to the email account that you used to create your xat account.
'''2 - Internet provider'''


This system has been put in place to prevent unauthorized users from gaining access to your account. The special link changes every time you login, so you don't need to save it. If you randomly receive a login link via e-mail when you have not attempted to login, you should immediately change your account password.
This type restricts you to logging in from the same internet provider (e.g. Comcast, AT&T, Time Warner Cable) as your home location, although you can change locations or IP address. You are also required to log in through a security check email sent to the email address that you used to create your xat account. This email contains a special link that changes every time you log in, so you don't need to save it. This is the medium level of protection. If you randomly receive a login link via email when you have not attempted to log in, you should immediately change your account password. If you attempt to log in from a different internet provider to your home location, you will receive E30/E64.


'''Please note, before disabling this setting, that a 3-day hold will be placed on your account if you do choose to disable it.'''
'''3 - IP address'''


==Account Authentication==
This type restricts you to logging in from the same IP address and location as your home location. You are also required to log in through a security check email, as described above. This is the highest level of protection. If you attempt to log in from a different IP address (e.g. a dynamic IP address) to your home location, you will receive E30/E64. If you attempt to log in from a different location to the one you selected type 3 at (i.e. your home location), you will receive E29 and be locked out of your account.


As an extended layer of protection, xat has integrated Google Authentication. Authentication is not activated by default and must be manually enabled by users. Google Authenticator will generate random codes that will give you access to your account. In order to encourage users to enable this setting and protect their accounts, this has been made a requirement for [[Tickle]] power.
==Account Protection Holds==
<span id="hold"></span>
'''3-day hold'''


See the [[Authentication]] article for more information on this feature.
Reducing your Account Protection type from 2 to 1 will place a 3-day hold on your account for security purposes. Reducing your type from 3 to 2 will not trigger this hold.


==Account Locking==
'''5-day hold'''


When you have this option enabled, xat will block any login attempts that are not coming from your home location. You can only login from your home location, no matter what. To enable this setting, you must be at your home location. If you have moved locations or changed your internet service provider (ISP) since you registered, you will need to request a location update via ticket, which requires you to be a paid user.
Wenn xat Unregelmäßigkeiten in Ihrem Account feststellt und [[Phishing|Phishing]] vermutet, könnten Sie vom Überweisen und Handeln für 5 Tage abgehalten werden. Dies soll Ihnen Zeit geben, das Problem zu beheben und soll Phisher davon abhalten, Ihre xats oder Tage zu überweisen.
Dies kann nicht deaktiviert werden und gilt für alle Accounts.  


===Frequently Asked Questions===
Your account may also be held for 5 days if there's activity from a different location, internet provider or IP address to your home location.


'''Q. What happens if I have account locking on and I try to login into another computer elsewhere?
<div class="mw-translate-fuzzy">
==Konten-Authentifikation==
</div>
<span id="authentication"></span>
As an extended layer of protection, you may consider enabling 2-step verification on the email address associated with your xat account, if your email address provider offers this service. This can stop users from stealing your xat account even when they know the password of your email address.


You will be unable to login. Make sure to turn off account locking if you are planning to travel or move.
<div class="mw-translate-fuzzy">
===Häufig gestellte Fragen===
</div>
<span id="faq"></span>
'''Q. What is my home location?'''


'''Q. What if I have a dynamic IP; can I still login with account locking enable? Will it adjust to my dynamic IP?
Your home location is the location, internet provider and IP address you had at the time of registering your account or last having a location update.


In some cases, account locking doesn’t work with dynamic IPs. It depends on how your dynamic IP is setup. It is not recommended to use account locking if you have a dynamic IP.
'''Q. What are E30/E64?'''


'''Q. I am locked out! Now what?
These errors require you to check your emails to log in. The email address associated with your account will have received a security check email, which is essential to log in.


Go to http://xat.com/ticket and open a ticket with the Help Topic set to "Locked Out". For a more detailed tutorial on how to do so, please see the '''[[LockedOut|Locked Out]]''' guide.
'''Q. What is the security check email?'''


'''Q. If I have a laptop, can I always stay logged in?
This is an automated email sent from xat to the email address associated with your account. This email contains a special login link. If you receive an email like this and haven't tried to log in, you should change your password immediately.


Account Locking depends on where your location is. If you take your laptop or other device to another location and attempt to login to your account, you will be locked out.
<div class="mw-translate-fuzzy">
'''F: Was passiert, wenn ich die Account-Verriegelung aktiviert habe und versuche, mich von einem anderen Computer woanders einzuloggen?
</div>


'''Q. Why am I unable to turn on account locking?
<div class="mw-translate-fuzzy">
Sie werden sich nicht einloggen können. Stellen Sie sicher, die Account-Verriegelung zu deaktivieren, wenn Sie planen zu verreisen oder umzuziehen.
</div> Make sure to change your account protection type to 1 or 2 (depending on your situation) if you are planning to travel or move.


If you moved locations after enabling account locking on your xat account, open a [http://xat.com/ticket ticket] with the Help Topic set to "Location Update".
<div class="mw-translate-fuzzy">
'''F. Was, wenn ich eine dynamische IP habe; kann ich mich dann immer noch mit aktivierter Verriegelung einloggen?
Wird es sich meiner dynamischen IP anpassen?
</div>
 
<div class="mw-translate-fuzzy">
In seltenen Fällen funktioniert die Verriegelung bei dynamischen IPs nicht. Es hängt davon ab, wie Ihre dynamische IP eingestellt ist. Es wird nicht empfohlen, die Konto-Verriegelung zu benutzen im Falle einer dynamischen IP.
</div> It depends on how your dynamic IP is set up. It is not recommended to use type 3 if you have a dynamic IP.
 
<div class="mw-translate-fuzzy">
'''F. Ich habe mich ausgesperrt! Was jetzt?
</div>
 
<div class="mw-translate-fuzzy">
Gehen Sie auf http://xat.com/ticket und öffnen Sie ein Ticket. Stellen Sie dort das "Help Topic" auf "Locked Out". Für ein umfangreiches Tutorial dazu, sehen Sie bitte die '''[[LockedOut|Ausgesperrt-Anleitung]]'''.
</div> For a more detailed tutorial on how to do so, please see the '''[[Special:MyLanguage/Locked out|Locked out]]''' guide.
 
<div class="mw-translate-fuzzy">
'''F. Wenn ich ein Notebook besitze, kann ich dann immer eingeloggt bleiben?
</div>
 
<div class="mw-translate-fuzzy">
Die Konto-Verriegelung ist abhängig von Ihrem Standort. Wenn Sie mit Ihrem Notebook oder o.a. portablem Gerät an einen anderen Standort gehen und versuchen, sich in Ihr Konto einzuloggen, werden Sie ausgesperrt.
</div> If you take your laptop or other device to a different location to your home location and attempt to log in to your account, you will be locked out.
 
<div class="mw-translate-fuzzy">
'''F. Warum kann ich die Konto-Verriegelung nicht abstellen?
</div>
 
<div class="mw-translate-fuzzy">
Wenn Sie umgezogen sind, nachdem Sie die Konto-Verriegelung für Ihr xat-Konto aktiviert haben, öffnen Sie ein [http://xat.com/ticket Ticket] und legen Sie als "Help Topic" die Option "Location Update" fest.
</div>


{{Category|Security}}
{{Category|Security}}

Revision as of 21:29, 26 June 2019

Dieser Artikel bietet Ihnen Informationen zu den verschiedenen Sicherheitseinstellungen auf xat und wie diese funktionieren. Obwohl diese Sicherheitseinstellungen die Sicherheit Ihres Accounts verschärfen, sollten Sie nicht voll darauf setzen. Wir haben auch noch weitere Sicherheits-Anleitungen zum ansehen.

IMPORTANT: xat staff or volunteers will never ask you to reduce your account protection, nor any other security feature. If anyone asks you to reduce your account protection, they could be trying to access your account and steal your xats/days/powers.

Kontoschutz

There are three types of Account Protection on xat. This system is in place to prevent unauthorized users from gaining access to your account. The default type of protection is type 2.

To adjust these settings, go to https://xat.com/login. Once you have logged in successfully, scroll down to the security settings. Once you have selected the type of protection you want, click "Update security settings".

1- Country

This type lets you log in from anywhere within your country without a security check email, even if you're using a different internet provider or IP address to your home location. This is the lowest level of protection. If you attempt to log in from a different country to your home location, you will receive E30/E64.

2 - Internet provider

This type restricts you to logging in from the same internet provider (e.g. Comcast, AT&T, Time Warner Cable) as your home location, although you can change locations or IP address. You are also required to log in through a security check email sent to the email address that you used to create your xat account. This email contains a special link that changes every time you log in, so you don't need to save it. This is the medium level of protection. If you randomly receive a login link via email when you have not attempted to log in, you should immediately change your account password. If you attempt to log in from a different internet provider to your home location, you will receive E30/E64.

3 - IP address

This type restricts you to logging in from the same IP address and location as your home location. You are also required to log in through a security check email, as described above. This is the highest level of protection. If you attempt to log in from a different IP address (e.g. a dynamic IP address) to your home location, you will receive E30/E64. If you attempt to log in from a different location to the one you selected type 3 at (i.e. your home location), you will receive E29 and be locked out of your account.

Account Protection Holds

3-day hold

Reducing your Account Protection type from 2 to 1 will place a 3-day hold on your account for security purposes. Reducing your type from 3 to 2 will not trigger this hold.

5-day hold

Wenn xat Unregelmäßigkeiten in Ihrem Account feststellt und Phishing vermutet, könnten Sie vom Überweisen und Handeln für 5 Tage abgehalten werden. Dies soll Ihnen Zeit geben, das Problem zu beheben und soll Phisher davon abhalten, Ihre xats oder Tage zu überweisen. Dies kann nicht deaktiviert werden und gilt für alle Accounts.

Your account may also be held for 5 days if there's activity from a different location, internet provider or IP address to your home location.

Konten-Authentifikation

As an extended layer of protection, you may consider enabling 2-step verification on the email address associated with your xat account, if your email address provider offers this service. This can stop users from stealing your xat account even when they know the password of your email address.

Häufig gestellte Fragen

Q. What is my home location?

Your home location is the location, internet provider and IP address you had at the time of registering your account or last having a location update.

Q. What are E30/E64?

These errors require you to check your emails to log in. The email address associated with your account will have received a security check email, which is essential to log in.

Q. What is the security check email?

This is an automated email sent from xat to the email address associated with your account. This email contains a special login link. If you receive an email like this and haven't tried to log in, you should change your password immediately.

F: Was passiert, wenn ich die Account-Verriegelung aktiviert habe und versuche, mich von einem anderen Computer woanders einzuloggen?

Sie werden sich nicht einloggen können. Stellen Sie sicher, die Account-Verriegelung zu deaktivieren, wenn Sie planen zu verreisen oder umzuziehen.

Make sure to change your account protection type to 1 or 2 (depending on your situation) if you are planning to travel or move.

F. Was, wenn ich eine dynamische IP habe; kann ich mich dann immer noch mit aktivierter Verriegelung einloggen? Wird es sich meiner dynamischen IP anpassen?

In seltenen Fällen funktioniert die Verriegelung bei dynamischen IPs nicht. Es hängt davon ab, wie Ihre dynamische IP eingestellt ist. Es wird nicht empfohlen, die Konto-Verriegelung zu benutzen im Falle einer dynamischen IP.

It depends on how your dynamic IP is set up. It is not recommended to use type 3 if you have a dynamic IP.

F. Ich habe mich ausgesperrt! Was jetzt?

Gehen Sie auf http://xat.com/ticket und öffnen Sie ein Ticket. Stellen Sie dort das "Help Topic" auf "Locked Out". Für ein umfangreiches Tutorial dazu, sehen Sie bitte die Ausgesperrt-Anleitung.

For a more detailed tutorial on how to do so, please see the Locked out guide.

F. Wenn ich ein Notebook besitze, kann ich dann immer eingeloggt bleiben?

Die Konto-Verriegelung ist abhängig von Ihrem Standort. Wenn Sie mit Ihrem Notebook oder o.a. portablem Gerät an einen anderen Standort gehen und versuchen, sich in Ihr Konto einzuloggen, werden Sie ausgesperrt.

If you take your laptop or other device to a different location to your home location and attempt to log in to your account, you will be locked out.

F. Warum kann ich die Konto-Verriegelung nicht abstellen?

Wenn Sie umgezogen sind, nachdem Sie die Konto-Verriegelung für Ihr xat-Konto aktiviert haben, öffnen Sie ein Ticket und legen Sie als "Help Topic" die Option "Location Update" fest.