Proteção de Conta

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Revision as of 18:18, 4 November 2016 by FuzzyBot (talk | contribs) (Updating to match new version of source page)

This article will provide you with information on different security settings on xat and how they work. Although these security settings can increase your account's security, you should not rely on them completely. We also have other security guides you may want to check.

IMPORTANT: xat staff or volunteers will never ask you to turn off account locking nor any other security feature. If anyone asks you to turn off account locking, they are trying to access your account and steal your xats/days/powers.

5 day hold

If xat detects irregularities in your account and suspects phishing on your account, you may be blocked from transferring and trading for 5 days. This allows you time to fix the problem and prevents phishers from transferring away your xats or days. This can not be deactivated and applies to all accounts.

Account Protection

This option is activated on all user accounts by default and can be disabled at the login page. When xat notices a login from a different location, you are required to login through a link sent to the email account that you used to create your xat account.

This system has been put in place to prevent unauthorized users from gaining access to your account. The special link changes every time you login, so you don't need to save it. If you randomly receive a login link via e-mail when you have not attempted to login, you should immediately change your account password.

Please note, before disabling this setting, that a 3 day hold will be placed on your account if you do disable it.

Account Authentication

As an extended layer of protection, xat has integrated Google Authentication. Authentication is not activated by default and must be manually enabled by users. Google Authenticator will generate random codes that will give you access to your account. In order to encourage users to enable this setting and protect their accounts, this has been made a requirement for Tickle power.

See the Authentication article for more information on this feature.

Account Locking

When you have this option enabled, xat will block any login attempts that are not coming from your home location. You can only login from your home location, no matter what. To enable this setting, you must be on your home location, if case you have moved locations or changed your internet service providers (ISP) since you registered, you will need to request a location update via ticket, which requires you to be a paid user.

Frequently Asked Questions

Q. O que acontece se eu tiver o bloqueio de conta habilitado e eu tentar fazer login em outro computador em outro lugar?

Você não será capaz de fazer login. Certifique-se de desabilitar o bloqueio de conta se você estiver planejando viajar ou se mudar.

P. Se eu tiver um IP dinâmico, eu ainda posso logar com a proteção Bloqueio de Conta ativada? Ela irá se ajustar ao meu IP dinâmico?

Em alguns casos, o bloqueio de conta não funciona com IPs dinâmicos. Depende de como o seu IP dinâmico está configuração. Também não é recomendado usar o bloqueio de conta se você tiver um IP dinâmico.

P. Estou bloqueado! O que fazer?

Vá para http://xat.com/ticket e abra um ticket com o "Help Topic" definido para "Locked Out". Para um tutorial mais detalhado sobre a forma de fazê-lo, por favor consulte LockedOut.

P. Se eu tiver um laptop, eu posso permanecer sempre logado?

O Bloqueio de Conta depende de onde é sua localização. Se você levar seu laptop ou outro dispositivo para outro local e tentar logar em sua conta, você será bloqueado.

P. Por que eu não posso ligar a proteção?

Se você se moveu do local de onde sua conta foi originalmente criada, abra um ticket e peça por uma atualização de localização.