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<div style="float:right; margin: 15px 0 10px 15px">__TOC__</div>


Ovaj clanak ce vam pruziti informacije o razlicitim sigurnosnim podesavanjima na xatu i kako rade.Iako ova podesavanja mogu povecati sigurnost na vasem nalogu,ne trebate se oslanjati na njih u potpunosti.Imamo i druge [[:Category:Security|sigurnosne vodice]] mozete pogledati.
Ovaj clanak ce vam pruziti informacije o razlicitim sigurnosnim podesavanjima na xatu i kako rade.Iako ova podesavanja mogu povecati sigurnost na vasem nalogu,ne trebate se oslanjati na njih u potpunosti.Imamo i druge [[:Category:Security|sigurnosne vodice]] mozete pogledati.


'''IMPORTANT:''' xat staff or [[Special:MyLanguage/volunteers|volunteers]] will '''never''' ask you to turn off account locking, nor any other security feature. If anyone asks you to turn off account locking, they could be trying to access your account and steal your xats/days/powers.
'''IMPORTANT:''' xat staff or [[Special:MyLanguage/volunteers|volunteers]] will '''never''' ask you to reduce your account protection, nor any other security feature. If anyone asks you to reduce your account protection, they could be trying to access your account and steal your xats/days/powers.<span id="protection"></span>
==Account Protection==
 
There are three types of Account Protection on xat. This system is in place to prevent unauthorized users from gaining access to your account. The default type of protection is type 2.
 
To adjust these settings, go to https://xat.com/login. Once you have logged in successfully, scroll down to the security settings. Once you have selected the type of protection you want, click "Update security settings".
 
'''1- Country'''
 
This type lets you log in from anywhere within your country without a security check email, even if you're using a different internet provider or IP address to your home location. This is the lowest level of protection. If you attempt to log in from a different country to your home location, you will receive E30/E64.
 
'''2 - Internet provider'''


===5-day hold===
This type restricts you to logging in from the same internet provider (e.g. Comcast, AT&T, Time Warner Cable) as your home location, although you can change locations or IP address. You are also required to log in through a security check email sent to the email address that you used to create your xat account. This email contains a special link that changes every time you log in, so you don't need to save it. This is the medium level of protection. If you randomly receive a login link via email when you have not attempted to log in, you should immediately change your account password. If you attempt to log in from a different internet provider to your home location, you will receive E30/E64.
 
'''3 - IP address'''
 
This type restricts you to logging in from the same IP address and location as your home location. You are also required to log in through a security check email, as described above. This is the highest level of protection. If you attempt to log in from a different IP address (e.g. a dynamic IP address) to your home location, you will receive E30/E64. If you attempt to log in from a different location to the one you selected type 3 at (i.e. your home location), you will receive E29 and be locked out of your account.
<span id="hold"></span>
<span id="hold"></span>
If xat detects irregularities in your account and suspects [[Special:MyLanguage/Phishing|phishing]] on your account, you may be blocked from transferring and trading for 5 days. This allows you time to fix the problem and prevents phishers from transferring away your xats or days. This can not be deactivated and applies to all accounts.
==Account Protection Holds==
 
When your account is held, you are unable to trade or send any transfers. However, you can still receive xats and days through transfers from other users. Sometimes a hold is placed automatically on your account (see below) or given manually for security or other reasons through the [https://xat.com/ticket ticket system].  
 
'''3-day hold'''


==Account Protection==
Reducing your Account Protection type from 2 to 1 will place a 3-day hold on your account for security purposes. Reducing your type from 3 to 2 will not trigger this hold.
<span id="protection"></span>
This option is activated on all user accounts by default and can be disabled at the login page. When xat notices a login from a different location, you are required to log in through a link sent to the email account that you used to create your xat account.  


This system has been put in place to prevent unauthorized users from gaining access to your account. The special link changes every time you log in, so you don't need to save it. If you randomly receive a login link via e-mail when you have not attempted to log in, you should immediately change your account password.
'''5-day hold'''


'''Imajte na umu,pre nego što isključite ovo podešavanje,dobićete 3 dana zabranu na vaš nalog ako ugasite ovo podešavanje'''
If xat detects irregularities in your account and suspects [[Special:MyLanguage/Phishing|phishing]] on your account, you may be held for 5 days. This allows you time to fix the problem and prevents phishers from transferring away your xats or days. This can not be deactivated and applies to all accounts.


Your account may also be held for 5 days if there's activity from a different location, internet provider or IP address to your home location.
<span id="authentication"></span>
<div class="mw-translate-fuzzy">
==Nalog Autentifikacije==
==Nalog Autentifikacije==
<span id="authentication"></span>
</div>
As an extended layer of protection, xat has integrated Google Authentication. Authentication is not activated by default and must be manually enabled by users. Google Authenticator will generate random codes that will give you access to your account. In order to encourage users to enable this setting and protect their accounts, this has been made a requirement for [[Special:MyLanguage/Tickle|Tickle]] power.  
 
As an extended layer of protection, you may consider enabling [[Special:MyLanguage/External_security#twofactor|2-step verification]] on the email address associated with your xat account, if your email address provider offers this service. This can stop users from stealing your xat account even when they know the password of your email address.
<span id="faq"></span>
==Frequently Asked Questions==
 
'''Q. What is my home location?'''
 
Your home location is the location, internet provider and IP address you had at the time of registering your account or last having a location update.
 
'''Q. What are E30/E64?'''
 
These errors require you to check your emails to log in. The email address associated with your account will have received a security check email, which is essential to log in.


Pogledajte [[Special:MyLanguage/Authentication|Authentication]] članak za više informacija o ovoj mogućnosti.
'''Q. What is the security check email?'''


==Nalog Zaključavanja==
This is an automated email sent from xat to the email address associated with your account. This email contains a special login link. If you receive an email like this and haven't tried to log in, you should change your password immediately.
<span id="locking"></span>
When you have this option enabled, xat will block any login attempts that are not coming from your home location. You can only log in from your home location, no matter what. To enable this setting, you must be at your home location. If you have moved locations or changed your internet service provider (ISP) since you registered, you will need to request a location update via ticket, which requires you to be a paid user.


===Frequently Asked Questions===
'''Q. What happens if I have type 3 selected and I try to log in to another computer elsewhere?'''
<span id="faq"></span>
'''Q. What happens if I have account locking on and I try to log in to another computer elsewhere?


You will be unable to log in. Make sure to turn off account locking if you are planning to travel or move.
You will be unable to log in. Make sure to change your account protection type to 1 or 2 (depending on your situation) if you are planning to travel or move.


'''Q. What if I have a dynamic IP; can I still log in with account locking enable? Will it adjust to my dynamic IP?
'''Q. What if I have a dynamic IP; can I still log in with type 3 selected? Will it adjust to my dynamic IP?'''


<div class="mw-translate-fuzzy">
U nekim slučajevima, nalog zaključavanje ne radi na dinamičkim IP adresama. To zavisi od toga kako su vaše IP adrese podešene. To se ne preporučuje koristiti na vašem nalogu ako imate dinamičku IP adresu.
U nekim slučajevima, nalog zaključavanje ne radi na dinamičkim IP adresama. To zavisi od toga kako su vaše IP adrese podešene. To se ne preporučuje koristiti na vašem nalogu ako imate dinamičku IP adresu.
</div> It depends on how your dynamic IP is set up. It is not recommended to use type 3 if you have a dynamic IP.


<div class="mw-translate-fuzzy">
'''Pitanje. Ja sam potpuno zaključan! Šta sada?
'''Pitanje. Ja sam potpuno zaključan! Šta sada?
</div>


Idite na http://xat.com/ticket i otvorite temu pomoći "Locked Out". Za više informacija kako da uradite to, molimo vas da pogledate '''[[Special:MyLanguage/Locked_Out|Locked Out|Zaključavanje]]''' vodič.
A ticket must be created under "Locked Out" Help Topic to solve this error. For a more detailed tutorial on how to do so, please see the '''[[Special:MyLanguage/Locked out|Locked out]]''' guide.


<div class="mw-translate-fuzzy">
'''Pitanje. Ako imam laptop, mogu li uvek biti logovan?
'''Pitanje. Ako imam laptop, mogu li uvek biti logovan?
</div>


Account Locking depends on where your location is. If you take your laptop or other device to another location and attempt to login to your account, you will be locked out.
Type 3 depends on your IP address and location. If you take your laptop or other device to a different location to your home location and attempt to log in to your account, you will be locked out.


'''Q. Why am I unable to turn on account locking?
'''Q. Why am I unable to select type 3?'''


If you moved locations after enabling account locking on your xat account, open a [http://xat.com/ticket ticket] with the Help Topic set to "Location Update".
If your location is different to your home location and you wish to select type 3, open a [https://xat.com/ticket ticket] with the Help Topic set to "Location Update".


{{Category|Security}}
{{Category|Security}}

Latest revision as of 06:53, 19 December 2023

Ovaj clanak ce vam pruziti informacije o razlicitim sigurnosnim podesavanjima na xatu i kako rade.Iako ova podesavanja mogu povecati sigurnost na vasem nalogu,ne trebate se oslanjati na njih u potpunosti.Imamo i druge sigurnosne vodice mozete pogledati.

IMPORTANT: xat staff or volunteers will never ask you to reduce your account protection, nor any other security feature. If anyone asks you to reduce your account protection, they could be trying to access your account and steal your xats/days/powers.

Account Protection

There are three types of Account Protection on xat. This system is in place to prevent unauthorized users from gaining access to your account. The default type of protection is type 2.

To adjust these settings, go to https://xat.com/login. Once you have logged in successfully, scroll down to the security settings. Once you have selected the type of protection you want, click "Update security settings".

1- Country

This type lets you log in from anywhere within your country without a security check email, even if you're using a different internet provider or IP address to your home location. This is the lowest level of protection. If you attempt to log in from a different country to your home location, you will receive E30/E64.

2 - Internet provider

This type restricts you to logging in from the same internet provider (e.g. Comcast, AT&T, Time Warner Cable) as your home location, although you can change locations or IP address. You are also required to log in through a security check email sent to the email address that you used to create your xat account. This email contains a special link that changes every time you log in, so you don't need to save it. This is the medium level of protection. If you randomly receive a login link via email when you have not attempted to log in, you should immediately change your account password. If you attempt to log in from a different internet provider to your home location, you will receive E30/E64.

3 - IP address

This type restricts you to logging in from the same IP address and location as your home location. You are also required to log in through a security check email, as described above. This is the highest level of protection. If you attempt to log in from a different IP address (e.g. a dynamic IP address) to your home location, you will receive E30/E64. If you attempt to log in from a different location to the one you selected type 3 at (i.e. your home location), you will receive E29 and be locked out of your account.

Account Protection Holds

When your account is held, you are unable to trade or send any transfers. However, you can still receive xats and days through transfers from other users. Sometimes a hold is placed automatically on your account (see below) or given manually for security or other reasons through the ticket system.

3-day hold

Reducing your Account Protection type from 2 to 1 will place a 3-day hold on your account for security purposes. Reducing your type from 3 to 2 will not trigger this hold.

5-day hold

If xat detects irregularities in your account and suspects phishing on your account, you may be held for 5 days. This allows you time to fix the problem and prevents phishers from transferring away your xats or days. This can not be deactivated and applies to all accounts.

Your account may also be held for 5 days if there's activity from a different location, internet provider or IP address to your home location.

Nalog Autentifikacije

As an extended layer of protection, you may consider enabling 2-step verification on the email address associated with your xat account, if your email address provider offers this service. This can stop users from stealing your xat account even when they know the password of your email address.

Frequently Asked Questions

Q. What is my home location?

Your home location is the location, internet provider and IP address you had at the time of registering your account or last having a location update.

Q. What are E30/E64?

These errors require you to check your emails to log in. The email address associated with your account will have received a security check email, which is essential to log in.

Q. What is the security check email?

This is an automated email sent from xat to the email address associated with your account. This email contains a special login link. If you receive an email like this and haven't tried to log in, you should change your password immediately.

Q. What happens if I have type 3 selected and I try to log in to another computer elsewhere?

You will be unable to log in. Make sure to change your account protection type to 1 or 2 (depending on your situation) if you are planning to travel or move.

Q. What if I have a dynamic IP; can I still log in with type 3 selected? Will it adjust to my dynamic IP?

U nekim slučajevima, nalog zaključavanje ne radi na dinamičkim IP adresama. To zavisi od toga kako su vaše IP adrese podešene. To se ne preporučuje koristiti na vašem nalogu ako imate dinamičku IP adresu.

It depends on how your dynamic IP is set up. It is not recommended to use type 3 if you have a dynamic IP.

Pitanje. Ja sam potpuno zaključan! Šta sada?

A ticket must be created under "Locked Out" Help Topic to solve this error. For a more detailed tutorial on how to do so, please see the Locked out guide.

Pitanje. Ako imam laptop, mogu li uvek biti logovan?

Type 3 depends on your IP address and location. If you take your laptop or other device to a different location to your home location and attempt to log in to your account, you will be locked out.

Q. Why am I unable to select type 3?

If your location is different to your home location and you wish to select type 3, open a ticket with the Help Topic set to "Location Update".