Account protection/tl

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This page is a translated version of the page Account protection and the translation is 5% complete.

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Ang artikulong ito ay magbibigay ng impormasyon tungkol sa iba't ibang mga setting ng seguridad sa xat at kung paano ito gumagana. Bagaman ang mga setting ng seguridad ay maaaring dagdagan ang seguridad sa iyong account, hindi ka dapat dito umasa ng lubos. Mayroon din kaming iba pang mga seguridad na gabay na pwede mo ring suriin.

IMPORTANT: xat staff or volunteers will never ask you to reduce your account protection, nor any other security feature. If anyone asks you to reduce your account protection, they could be trying to access your account and steal your xats/days/powers.

Proteksyon ng Account

There are three types of Account Protection on xat. This system is in place to prevent unauthorized users from gaining access to your account. The default type of protection is type 2.

To adjust these settings, go to https://xat.com/login. Once you have logged in successfully, scroll down to the security settings. Once you have selected the type of protection you want, click "Update security settings".

1- Country

This type lets you log in from anywhere within your country without a security check email, even if you're using a different internet provider or IP address to your home location. This is the lowest level of protection. If you attempt to log in from a different country to your home location, you will receive E30/E64.

2 - Internet provider

This type restricts you to logging in from the same internet provider (e.g. Comcast, AT&T, Time Warner Cable) as your home location, although you can change locations or IP address. You are also required to log in through a security check email sent to the email address that you used to create your xat account. This email contains a special link that changes every time you log in, so you don't need to save it. This is the medium level of protection. If you randomly receive a login link via email when you have not attempted to log in, you should immediately change your account password. If you attempt to log in from a different internet provider to your home location, you will receive E30/E64.

3 - IP address

This type restricts you to logging in from the same IP address and location as your home location. You are also required to log in through a security check email, as described above. This is the highest level of protection. If you attempt to log in from a different IP address (e.g. a dynamic IP address) to your home location, you will receive E30/E64. If you attempt to log in from a different location to the one you selected type 3 at (i.e. your home location), you will receive E29 and be locked out of your account.

Account Protection Holds

3-day hold

Reducing your Account Protection type from 2 to 1 will place a 3-day hold on your account for security purposes. Reducing your type from 3 to 2 will not trigger this hold.

5-day hold

Kung matutuklasan ng xat ang anumang anumalya sa iyong account at pagsuspetsahan ang phishing sa iyong account, ito ay maaaring ma-block mula sa pagpapadala ng 5 araw. Binibigyan ka nito ng sapat na oras upang ayusin ang problema, at huwag hayaan ang mga Phishers mula sa pagkuha ng iyong mga xats o days. Hindi ito maaaring made-aktibo at mabisa sa lahat ng accounts.

Your account may also be held for 5 days if there's activity from a different location, internet provider or IP address to your home location.

Account Aucthentication

As an extended layer of protection, you may consider enabling 2-step verification on the email address associated with your xat account, if your email address provider offers this service. This can stop users from stealing your xat account even when they know the password of your email address.

Mga Kadalasang Tinatanong

Q. What is my home location?

Your home location is the location, internet provider and IP address you had at the time of registering your account or last having a location update.

Q. What are E30/E64?

These errors require you to check your emails to log in. The email address associated with your account will have received a security check email, which is essential to log in.

Q. What is the security check email?

This is an automated email sent from xat to the email address associated with your account. This email contains a special login link. If you receive an email like this and haven't tried to log in, you should change your password immediately.

T. Ano ang mangyayari kung ako ay may account locking na naka-on at sinusubukan kong mag-login sa ibang computer sa ibang lugar?

Hindi ka makakapag-login sa iyong account. Siguraduhing isara ang account locking kung plano mong maglakbay o lumipat.

Make sure to change your account protection type to 1 or 2 (depending on your situation) if you are planning to travel or move.

T. Papaano kung mayroon akong dynamic IP, maaari pa rin ba akong ma-login sa aking account kahit nakabukas ang account locking? Maa-adjust ba ito sa aking dynamic IP?

May iilang mga kaso, ang account locking ay hindi gumagana sa dynamic IPs. Ito ay depende kung paano nakatalaga ang iyong dynamic IP. Inirerekomenda namin na huwag gumamit ng account locking kung ika'y mayroong dynamic IP.

It depends on how your dynamic IP is set up. It is not recommended to use type 3 if you have a dynamic IP.

T. Ako ay na locked out! Ano na ngayon?

Pumunta sa https://xat.com/ticket at magbukas ng ticket gamit ang "Help Topic" na nakaatalaga sa "Locked Out". Para sa mas detalyadong pagtuturo kung papaano ito gagawin, tignan ang Locked out na gabay.

For a more detailed tutorial on how to do so, please see the Locked out guide.

T. Kung mayroon akong laptop, maaari ko pa rin bang iwan na naka logged in?

Ang Account Locking ay nakadepende kung saan ang lokasyon mo. Kung dinala mo ang iyong laptop o ibang device sa ibang lokasyon at subukang buksan ang iyong account, ikaw ay mala-locked out.

If you take your laptop or other device to a different location to your home location and attempt to log in to your account, you will be locked out.

T. Bakit hindi ko mabukas ang account locking?

Kung lumipat ka ng lokasyon matapos paganahin ang account locking sa iyong xat account, mag bukas ng ticket sa Help Topic na nakatalaga sa "Location Update".