Authentication/sr: Difference between revisions

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Улогујте се [http://xat.com/login here], пријавите се на ваш налог, спустите се доле и кликните омогући Google Authenticator.
Улогујте се [http://xat.com/login here], пријавите се на ваш налог, спустите се доле и кликните омогући Google Authenticator.


'''IMPORTANT: Када омогућите Google Authenticator, требало би да одштампате страницу са кодом дате. То ће вам помоћи да га додате на нови телефон, ако је потребно.
'''IMPORTANT: When you enable google authenticator, you should also print out the page with the code given. This will help you add it to a new phone if necessary.
==Најчешће постављана питања ==  
==Frequently Asked Questions==
'''Q. Добијам грешку.
'''Q. I get an error
*A. Молимо вас проверите сат на вашем уређају.
*A. Please check the clock on your device and ensure that your time is set correctly.
'''Q. Неисправан код.
'''Q. Incorrect authenticator code.
*А Проверите да ли је време на телефону је правилно постављено и унесите токен.
*A. Make sure the time on your phone is set correctly and enter the token then displayed on your phone.
'''Q. Шта се дешава ако изгубим телефон и немам приступ токен коду?
'''Q. What happens if I lose my phone or don't have access to enter the Token code?
*А направите карту на [http://xat.com/ticket http://xat.com/ticket] ставите то под "General" и затражите да вам се ресетује код.
*A. Make a ticket at [http://xat.com/ticket http://xat.com/ticket] Under "Lost Auth" and request that you want your Token code reset.
'''Q. Ако променим телефон како може да ради на новом?
'''Q. I get "Login requires authenticator code."
*А Ако промените телефон потребно је да користите страницу коју сте иштампали, да додате QR код/ време код на апликацију поново.Такође можете искључити Google Authenticator и да га поново укључити и користити нову шифру.
*A. Check your device and enter the authenticator code given inside of the application.
'''Q. If I switch phones, how will I get this to work on my new one?
*A. If you change phones, you need to use the page you printed out and add the account QR code/time based code to the application again. You can also turn off authenticator and turn it back on and use the new code.
 
'''Q. My Google Authenticator codes aren't working. (Android)'''
 
*A. This might be because the time on your Google Authenticator app is not synced correctly.
 
:*To make sure that you have the correct time:
 
::*1. Go to the main menu on the Google Authenticator app
 
::*2. Click '''Settings'''
 
::*3. Click '''Time correction for codes'''
 
::*4. Click '''Sync now'''
 
On the next screen, you will be confirmed whether time has been synced, and you should now be able to use your verification codes to log in. Syncing will only affect the internal time of your Google Authenticator app, not the one in your device's settings.


==Authenticator Aпликације==
==Authenticator Aпликације==

Revision as of 06:26, 1 August 2015


Ако имате iOS, Android, Windows телефон или Blackberry уређај можете укључити Google Authenticator. На овај начин ће неовлашћеним лицима бити много теже да добију приступ вашем налогу.

IMPORTANT: xat staff or volunteers will never ask you to turn off Google Authenticator. If anyone asks you to turn off Google Authenticator they are trying to access your account and steal your xats/days/powers.

Не треба се ослањати 100% на Google Authenticator. И даље би требало да заштитите ваше пасворде, види Phishing

IMPORTANT: Никада не делите ваш бон код са пријатељима или неким другим.

Инструкције како да искључите и укључите Google Authenticator

Улогујте се here, пријавите се на ваш налог, спустите се доле и кликните омогући Google Authenticator.

IMPORTANT: When you enable google authenticator, you should also print out the page with the code given. This will help you add it to a new phone if necessary.

Frequently Asked Questions

Q. I get an error

  • A. Please check the clock on your device and ensure that your time is set correctly.

Q. Incorrect authenticator code.

  • A. Make sure the time on your phone is set correctly and enter the token then displayed on your phone.

Q. What happens if I lose my phone or don't have access to enter the Token code?

  • A. Make a ticket at http://xat.com/ticket Under "Lost Auth" and request that you want your Token code reset.

Q. I get "Login requires authenticator code."

  • A. Check your device and enter the authenticator code given inside of the application.

Q. If I switch phones, how will I get this to work on my new one?

  • A. If you change phones, you need to use the page you printed out and add the account QR code/time based code to the application again. You can also turn off authenticator and turn it back on and use the new code.

Q. My Google Authenticator codes aren't working. (Android)

  • A. This might be because the time on your Google Authenticator app is not synced correctly.
  • To make sure that you have the correct time:
  • 1. Go to the main menu on the Google Authenticator app
  • 2. Click Settings
  • 3. Click Time correction for codes
  • 4. Click Sync now

On the next screen, you will be confirmed whether time has been synced, and you should now be able to use your verification codes to log in. Syncing will only affect the internal time of your Google Authenticator app, not the one in your device's settings.

Authenticator Aпликације

iOS, Android и Blackerry подршка апликације је наведена на следећем линку: http://support.google.com/accounts/bin/answer.py?hl=en&answer=1066447 Следећи ова упутства, молимо вас користите код или QR ко који вам је дао хат после укључивања google authenticatorа.

Windows Phone app: https://www.microsoft.com/en-us/store/apps/authenticator/9wzdncrfj3rj

Windows 8/8.1/10 app: https://apps.microsoft.com/windows/en-us/app/google-authenticator/7ea6de74-dddb-47df-92cb-40afac4d38bb

Use Authentication without an application

Google Chrome: https://chrome.google.com/webstore/detail/gauth-authenticator/ilgcnhelpchnceeipipijaljkblbcobl

Firefox: https://5apps.com/gbraad/gauth

Other browsers: https://5apps.com/gbraad/gauth (use the web app)

Simply install the extension/app and add the time based code to the extension and it will generate the authentication codes for you to use to login.

In the case of other browsers, you will have to load the web app every time to access your authenticator codes.

It is recommended to use authenticator on your phone (i.e using a phone application) if possible as that is more secure.