Authentication/sr

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Ако имате iOS, Android, Windows телефон или Blackberry уређај можете укључити Google Authenticator. На овај начин ће неовлашћеним лицима бити много теже да добију приступ вашем налогу.

Не треба се ослањати 100% на Google Authenticator. И даље би требало да заштитите ваше пасворде, види Phishing

Never share your token code with a friend or anybody else. xat staff or volunteers will never ask you to turn off Authentication. If anyone asks you to turn off Authentication, they are trying to access your account and steal your xats, days, and/or powers.

SAVE YOUR BARCODE IMAGE so you can scan it later if you lose your code.

How to enable or disable Google Authenticator

Account security options.

Enabling

To enable authentication, go to the login page, and login successfully. Click the third drop down menu and turn authentication to "ON (authenticated)". Enabling this will now lead you to a page with a QR code. You can scan the barcode by pressing the "Scan a barcode" option using the Google Authenticator app or browser extensions located below. You should receive a 6 digit code that you can then enter into the “Enter authenticator code” section on the xat login. The authenticator application generates a new 6 digit token code every 30 seconds. Ensure that you tick *Check to save token on this PC for 30 days.* If this is not ticked, it will ask for a new authentication code every time you login to your xat account.

Example of QR code.

IMPORTANT: When you enable Google Authenticator, it is recommended for you to print the page with the code given. This will help you add it again in case you lose your authenticator code.

Disabling

To disable authentication, go to xat's login page and login successfully. Select the last drop-down menu and set it to "OFF (not authenticated)". This will also disable tickle power.

IMPORTANT: Када омогућите Google Authenticator, требало би да одштампате страницу са кодом дате. То ће вам помоћи да га додате на нови телефон, ако је потребно.

Најчешће постављана питања

Q. Добијам грешку.

  • A. Молимо вас проверите сат на вашем уређају.

Q. Неисправан код.

  • А Проверите да ли је време на телефону је правилно постављено и унесите токен.

Q. Шта се дешава ако изгубим телефон и немам приступ токен коду?

  • А направите карту на http://xat.com/ticket ставите то под "General" и затражите да вам се ресетује код.

Q. Ако променим телефон како може да ради на новом?

  • А Ако промените телефон потребно је да користите страницу коју сте иштампали, да додате QR код/ време код на апликацију поново.Такође можете искључити Google Authenticator и да га поново укључити и користити нову шифру.

Q. My Google Authenticator codes aren't working.

  • A. This might be because the time on your Google Authenticator app is not synced correctly.
  • To make sure that you have the correct time:

On Android:

  • 1. Go to the main menu on the Google Authenticator app
  • 2. Click Settings
  • 3. Click Time correction for codes
  • 4. Click Sync now

On the next screen, you will be confirmed whether time has been synced, and you should now be able to use your verification codes to log in. Syncing will only affect the internal time of your Google Authenticator app, not the one in your device's settings.

On iOS:

  • 1. Go to the iPhone Settings app (your phone settings area)
  • 2. Select General
  • 3. Select Date & Time
  • 4. Disable the Set Automatically option and re-enable again
  • 5. Restart your device

Authenticator Aпликације

iOS, Android и Blackerry подршка апликације је наведена на следећем линку: http://support.google.com/accounts/bin/answer.py?hl=en&answer=1066447 Следећи ова упутства, молимо вас користите код или QR ко који вам је дао хат после укључивања google authenticatorа.

Windows Phone app: https://www.microsoft.com/en-us/store/apps/authenticator/9wzdncrfj3rj

Windows 8/8.1/10 app: https://www.microsoft.com/en-us/store/p/microsoft-authenticator/9nblgggzmcj6

Use Authentication without an application

Google Chrome: https://chrome.google.com/webstore/detail/gauth-authenticator/ilgcnhelpchnceeipipijaljkblbcobl

Firefox: https://5apps.com/gbraad/gauth

Other browsers: https://5apps.com/gbraad/gauth (use the web app)

Simply install the extension/app and add the time-based code to the extension and it will generate the authentication codes for you to use to login.

In the case of other browsers, you will have to load the web app every time to access your authenticator codes.

It is recommended to use authenticator on your phone (i.e. using a phone application) if possible as that is more secure.