Errors

From xat wiki
Revision as of 14:44, 29 August 2016 by Andre (talk | contribs) (Marked this version for translation)


Here are a list of error messages on xat and what they mean.

Account Management Errors

  • E4 - Already registered
  • E6 - Username is taken.
  • E7 - Email is already in use.
  • E13 - Not found
  • E14 - Wrong password
  • E15 - Email is not valid.
  • E17 - Email not found, or cannot change username.
  • E19 - Sorry, name already taken.
  • E20 - Cannot delete account due to username change or recently registered.
  • E21 - Turn off authentication before deleting an account.
  • E22 - Check your email to login and delete your account.
  • E23 - You cannot delete an account that has xats, days or powers.
  • E25 - Incorrect Username/Email or Password
  • E26 - Account not activated
  • E27 - Email has been blocked.
  • E28 - Account deleted. (Open a ticket.)
  • E29 - Locked out
  • E30 - Check your email. (Security check.)
  • E31 - Cannot turn account locking on. Location update may be required.
  • E33 - Please set the clock on your device.
  • E34 - Failed to activate authorization. Try again.
  • E35 - Incorrect authentication code.
  • E36 - Login requires authenticator code.
  • E37 - Enter authenticator code to verify request to disable Account Authentication.
  • E39 - Password was too short. Must be at least 6 characters long.
  • E40 - Passwords are not the same.
  • E42 - Email is not valid. Registering a xat account. Remember to put the email's provider name.
  • E43 - Email is blocked (Register with a different email)
  • E44 - Bad user ID. Please login and try again. You must be registered to view the buy page.
  • E45 - Login and try again.
  • E46 - ID was not found. Make a ticket to get the k2 repaired.
  • E47 - Name is too long or contains bad letters. Must be between 10-18 characters.
  • E48 - Name is not allowed.
  • E49 - First letter must not be a number.
  • E50 - Bad user ID. Sorry you can't register.
  • E51 - The ID has been registered before or was deleted (email reused) and can no longer be registered.
  • E55 - Account was deleted. (Open a ticket.)
  • E64 - Check your email. (Security check.)

System Errors/Blocks

  • System problem (1): Error when creating a group. Complete the reCAPTCHA and accept the Terms of Service, and then try again.
  • System problem (2): Cannot register that ID. You are trying to activate the ID from a different location than where it was registered.
  • System problem (10): Cannot register that ID.
  • System problem (11): Cannot delete account due to transfer block.
  • System problem (12): Cannot delete account or change name due to transfer hold.
  • System problem (13): Login with locking/protection turned ON.
  • System problem (14): Login is currently undergoing maintenance.
  • System problem (20): You need to relogin.
  • System problem (21): You need to redo the trade or relogin.
  • System problem (23): User has mint power.
  • System problem (25): Multiple features have been disabled due to breaking terms of service or security.
  • System problem (26): The recipient of your transfer has a transfer block.
  • System problem (27): You have too many days and need to trade some or use DX.
  • System problem (28): Trying to send too many xats/days (max 100,000 xats).
  • System problem (29): Other user is likely using third-party programs to edit the trade.
  • System problem (30): You cannot buy powers.
  • System problem (31): You cannot promote a group.
  • System problem (32): Cannot buy power(s) because all account transactions are suspended.
  • System problem (33): Temporary transfer hold. Blocks only outgoing transfers, and trades.
  • System problem (40): Trade is currently undergoing maintenance.
  • System problem (42): Cannot trade this power.
  • System problem (43): Cannot trade 1 day for 1 day.
  • System problem (47): Cannot transfer to celebrity (trading works).
  • System problem (49): The user is no longer online.
  • System problem (51): Attempting to trade to a Bot or a mobile user.
  • System problem (55): Your account is held indefinitely. Blocks all outgoing trades and transfers.
  • System problem (56): The recipient of your transfer has a transfer block.
  • System problem (99): Server issues. Try again later.

Group Errors

  • Not available (1): Group has not been deemed inactive (must be 3 months of no staff).
  • Not available (5): Group has been delisted.
  • Not available (6): Group has already been purchased.
  • Not available (7): Group was created less than 6 months ago.
  • Not available (8): Group was deleted.
  • Not available (9): Group has a low ID.
  • Not available (11): Group has not been deemed inactive (must be 3 months of no staff).
  • Not available (12): Group name has a reserved word.
  • Not available (13): Group cannot be purchased.

Short Names Errors

  • Name taken (1): Sorry, name already taken. Name cannot be enabled again.
  • Not allowed: Reserved word e.g. "xat" or a swear word in the name.

Ticket System Errors

  • 403 - Your email is on the ban list (cannot create ticket).