Errors/sr-el: Difference between revisions

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<languages />{{toc|left}}<div style="clear:both"></div>


<div lang="en" dir="ltr" class="mw-content-ltr">
This page contains all of the xat error messages, what they mean and steps to take to solve the errors.
This page contains all of the xat error messages, what they mean and steps to take to solve the errors.
</div>


<div lang="en" dir="ltr" class="mw-content-ltr">
== Account Management Errors ==
== Account Management Errors ==
{{spoiler|bold=no|E4 - Already registered.|The ID you are trying to register has already been registered. You should be able to login. If you did not register, follow the [[Special:MyLanguage/Faq#How_do_I_reset_my_ID.3F|new ID]] guide to get another ID to register.}}
</div>
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E4 - Already registered.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The ID you are trying to register has already been registered. You should be able to login. If you did not register, follow the [[Special:MyLanguage/Faq#newid|new ID]] guide to get another ID to register.
</div>}}


{{spoiler|bold=no|E6 - Username is taken.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E5 - You must agree to the terms.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
You must agree to xat's [https://xat.com/terms.html Terms of Service] before proceeding.
</div>}}


{{spoiler|bold=no|E7 - Email is already in use.|The email being inputted is already associated with another xat account. If you already have an account reset your password [https://xat.com/lostpass here].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E6 - Username is taken.
</div>}}


{{spoiler|bold=no|E13 - Not found.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E7 - Email is already in use.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email being inputted is already associated with another xat account. If you already have an account reset your password [https://xat.com/lostpass here].
</div>}}


{{spoiler|bold=no|E14 - Wrong password.|The password being inputted is incorrect. If you have forgotten it, reset it [https://xat.com/lostpass here].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E11 - Too many failed password recovery attempts.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
There have been many too many failed attempts to recover your password. You must wait 10 minutes and try again.
</div>}}


{{spoiler|bold=no|E15 - Email is not valid.|The email being inputted is not a valid email. Emails come in the format: name@example.com}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E12 - Too many failed password change attempts.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
There have been many too many failed attempts to change your password. You must wait 10 minutes and try again.
</div>}}


{{spoiler|bold=no|E17 - Email not found, or cannot change username.|In relation to email, the email being entered is not linked to xat account. If it has been forgotten, register a new account and then open a [[Special:MyLanguage/Ticket|ticket]] under "Lost Access". In relation to a username, you must wait 7 days between each username change.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E13 - Not found.
</div>}}


{{spoiler|bold=no|E19 - Sorry, name already taken.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E14 - Wrong password.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The password being inputted is incorrect. If you have forgotten it, reset it [https://xat.com/lostpass here].
</div>}}


{{spoiler|bold=no|E20 - Cannot delete account due to username change or recently registered.|You must wait 14 days between deleting an account after registering, or changing its username.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E15 - Email is not valid.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email being inputted is not a valid email. Emails come in the format: name@example.com
</div>}}


{{spoiler|bold=no|E21 - Turn off authentication before deleting an account.|[[Special:MyLanguage/Authentication|Authentication]] must be turned off before you can delete a xat account. Learn how to do so [[Special:MyLanguage/Authentication#Instructions_on_how_to_enable.2Fdisable_Google_Authenticator|here]].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E17 - Email not found, or cannot change username.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
In relation to email, the email being entered is not linked to xat account. If it has been forgotten, register a new account and then open a [[Special:MyLanguage/Ticket|ticket]] under "Lost Access". In relation to a username, you must wait 7 days between each username change.
</div>}}


{{spoiler|bold=no|E22 - Check your email to login and delete your account.|Account deletion must be verified via email.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E19 - Sorry, name already taken.
</div>}}


{{spoiler|bold=no|E23 - You cannot delete an account that has xats, days or powers.|A xat account must have 0 xats, 0 days and no powers before it can be deleted. Note that it may display 0 days but you may have a few hours left on your account.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E20 - Cannot delete account due to username change or recently registered.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
You must wait 14 days between deleting an account after registering, or changing its username.
</div>}}


{{spoiler|bold=no|E24 - Too many failed login attempts.|There have been many too many failed attempts to log in. You must wait 10 minutes and try again.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E22 - Check your email to login and delete your account.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Account deletion must be verified via email.
</div>}}


{{spoiler|bold=no|E25 - Incorrect Username/Email or Password|Either the username, email or password is incorrect. Use [https://xat.com/lostpass this] page to recover the username and/or password.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E23 - You cannot delete an account that has xats, days or powers.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
A xat account must have 0 xats, 0 days and no powers before it can be deleted. Note that it may display 0 days but you may have a few hours left on your account.
</div>}}


{{spoiler|bold=no|E26 - Account not activated.|If the account is newly created, check the email associated with the account and click the activation link. If the account is not new, a [[Special:MyLanguage/Ticket|ticket]] will need to be created under Help Topic "Account Block" using the email associated with the account to have this error fixed.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E24 - Too many failed login attempts.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
There have been many too many failed attempts to log in. You must wait 10 minutes and try again.
</div>}}


{{spoiler|bold=no|E27 - Email has been blocked.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E25 - Incorrect Username/Email or Password
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Either the username, email or password is incorrect. Use [https://xat.com/lostpass this] page to recover the username and/or password.
</div>}}


{{spoiler|bold=no|E28 - Account deleted. (Open a ticket.)|The account has been deleted for breaking the xat [https://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] will need to be created under Help Topic "Account Block" using the email associated with the account to have this error fixed.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E26 - Account not activated.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
If the account is newly created, check the email associated with the account and click the activation link. If the account is not new, a [[Special:MyLanguage/Ticket|ticket]] will need to be created under Help Topic "Account Block" using the email associated with the account to have this error fixed.
</div>}}


{{spoiler|bold=no|E29 - Locked out.|This account is locked to another location. A [[Special:MyLanguage/Ticket|ticket]] must be opened under Help Topic "Locked out" to solve this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E27 - Email has been blocked.
</div>}}


{{spoiler|bold=no|E30 - Check your email. (Security check.)|The email associated with the account has been sent a login pin to verify you are the owner of the account.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E28 - Account deleted. (Open a ticket.)
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The account has been deleted for breaking the xat [https://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] will need to be created under Help Topic "Account Block" using the email associated with the account to have this error fixed.
</div>}}


{{spoiler|bold=no|E31 - Cannot turn account locking on. Location update may be required.|[[Special:MyLanguage/Account_Protection#Account_Locking|Account locking]] can only be turned on at your home location. A ticket must be opened under Help Topic "Location Update" to solve this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E29 - Locked out.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
This account is locked to another location.
</div>  <span lang="en" dir="ltr" class="mw-content-ltr">A ticket must be created under "Locked Out" Help Topic to solve this error. For a more detailed tutorial on how to do so, please see the '''[[Special:MyLanguage/Locked out|Locked out]]''' guide.</span>}}


{{spoiler|bold=no|E33 - Please set the clock on your device.|The time on your device does not match with xat's time. Try re-syncing the device's clock.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E30 - Check your email. (Security check.)
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email associated with the account has been sent a login pin to verify you are the owner of the account.
</div>}}


{{spoiler|bold=no|E34 - Failed to activate authentication. Try again.|Restart the activation process.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E31 - Cannot turn account protection on. Location update may be required.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
[[Special:MyLanguage/Account_Protection|Account protection]] can only be turned on at your home location. A ticket must be opened under Help Topic "Location Update" to solve this error.
</div>}}


{{spoiler|bold=no|E35 - Incorrect authentication code.|The code entered is not correct. Try entering it again. If you continue getting this error, try [[Special:MyLanguage/Authentication#Frequently_Asked_Questions|re-syncing the device with google]].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E39 - Password was too short. Must be at least 6 characters long.
</div>}}


{{spoiler|bold=no|E36 - Login requires authenticator code.|Enter an authentication code to continue logging in.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E40 - Passwords are not the same.
</div>}}


{{spoiler|bold=no|E37 - Enter authenticator code to verify request to disable Account Authentication.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E42 - Email is not valid.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email being inputted is not a valid email. Emails come in the format: name@example.com
</div>}}


{{spoiler|bold=no|E39 - Password was too short. Must be at least 6 characters long.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E43 - Email is blocked. (Register with a different email.)
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email provider entered has been blocked. Use another email, preferably [http://gmail.com Gmail].
</div>}}


{{spoiler|bold=no|E40 - Passwords are not the same.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E44 - Bad user ID. Please login and try again.
</div>}}


{{spoiler|bold=no|E42 - Email is not valid.|The email being inputted is not a valid email. Emails come in the format: name@example.com}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E45 - Login and try again.
</div>}}


{{spoiler|bold=no|E43 - Email is blocked. (Register with a different email.)|The email provider entered has been blocked. Use another email, preferably [http://gmail.com Gmail].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E46 - ID was not found.
</div>|[[Special:MyLanguage/Ticket|Ticket]] mora se napraviti pomoću postojećeg naloga pod Tema pomoći (Help Topic) ''Account Block'' da bi se k2 popravio. Ne zaboravite da unesete korisničko ime / ID.}}


{{spoiler|bold=no|E44 - Bad user ID. Please login and try again.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E47 - Name is too short, too long or contains bad letters. Must be between 10-18 characters.
</div>}}


{{spoiler|bold=no|E45 - Login and try again.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E48 - Name is not allowed.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The name inputted has a reserved word, such as "xat" or contains an inappropriate word. Try another name.
</div>}}


{{spoiler|bold=no|E46 - ID was not found.|[[Special:MyLanguage/Ticket|Ticket]] mora se napraviti pomoću postojećeg naloga pod Tema pomoći (Help Topic) ''Account Block'' da bi se k2 popravio. Ne zaboravite da unesete korisničko ime / ID.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E49 - First letter must not be a number.
</div>}}


{{spoiler|bold=no|E47 - Name is too long or contains bad letters. Must be between 10-18 characters.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E50 - Bad user ID. Sorry you can't register.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The ID you are trying to register has already been registered. You should be able to login. If you did not register, follow the [[Special:MyLanguage/Faq#newid|new ID]] guide to get another ID to register. If you just registered an ID, use the [https://xat.com/lostpass password recovery tool] to reset the password of your new account, you should be able to login.
</div>}}


{{spoiler|bold=no|E48 - Name is not allowed.|The name inputted has a reserved word, such as "xat" or contains an inappropriate word. Try another name.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E51 - The ID has been registered before or was deleted (email reused) and can no longer be registered.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
A [[Special:MyLanguage/Ticket|ticket]] must be made using an existing account under "Lost Access" to have this fixed. Remember to include the ID you tried to register.
</div>}}


{{spoiler|bold=no|E49 - First letter must not be a number.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E55 - Account was deleted. (Open a ticket.)
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The account has been deleted for breaking the xat [http://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] will need to be created under Help Topic "Account Block" using the email associated with the account to have this error solved.
</div>}}


{{spoiler|bold=no|E50 - Bad user ID. Sorry you can't register.|The ID you are trying to register has already been registered. You should be able to login. If you did not register, follow the [[Special:MyLanguage/Faq#How_do_I_reset_my_ID.3F|new ID]] guide to get another ID to register.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E64 - Check your email. (Security check.)
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email associated with the account has been sent a login pin to verify you are the owner of the account.
</div>}}


{{spoiler|bold=no|E51 - The ID has been registered before or was deleted (email reused) and can no longer be registered.|A [[Special:MyLanguage/Ticket|ticket]] must be made using an existing account under "Lost Access" to have this fixed. Remember to include the ID you tried to register.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E66 - Too many failed registration attempts.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
There have been many too many failed attempts to register an account. You must wait 10 minutes and try again.
</div>}}


{{spoiler|bold=no|E55 - Account was deleted. (Open a ticket.)|The account has been deleted for breaking the xat [http://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] will need to be created under Help Topic "Account Block" using the email associated with the account to have this error solved.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E67 - Bad user ID.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Sorry you can't register. A [[Special:MyLanguage/Ticket|ticket]] must be made using an existing account under Help Topic "Account Block" to get the k2 repaired. Remember to include the Username/ID.
</div>}}


{{spoiler|bold=no|E64 - Check your email. (Security check.)|The email associated with the account has been sent a login pin to verify you are the owner of the account.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
E68 - Please login and start again.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Go to your email and log in using the new security link in order to delete your ID.
</div>}}


<div lang="en" dir="ltr" class="mw-content-ltr">
==System Errors/Blocks==
==System Errors/Blocks==
</div>


{{spoiler|bold=no|System problem (1): Error when creating a group.|Complete the reCAPTCHA and accept the Terms of Service, and then try again.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (1): Error when creating a group.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Complete the reCAPTCHA and accept the [https://xat.com/terms.html Terms of Service], and then try again.
</div>}}


{{spoiler|bold=no|System problem (2): Cannot register that ID.|You cannot activate an ID from a different location than from where it was registered.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (2): Cannot register that ID.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
You cannot activate an ID from a different location than from where it was registered.
</div>}}


{{spoiler|bold=no|System problem (10): Cannot register that ID.|The ID you are trying to register has already been registered. You should be able to login. If you did not register, follow the [[Special:MyLanguage/Faq#How_do_I_reset_my_ID.3F|new ID]] guide to get another ID to register.}}
{{spoiler|bold=no|<span lang="en" dir="ltr" class="mw-content-ltr">System problem (3): You need to re-login and try again.</span>}}


{{spoiler|bold=no|System problem (11): Cannot delete account due to transfer block.|You cannot delete an account that has a transfer block. A [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Block" to fix this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (10): Cannot register that ID.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The ID you are trying to register has already been registered. You should be able to login. If you did not register, follow the [[Special:MyLanguage/Faq#newid|new ID]] guide to get another ID to register.
</div>}}


{{spoiler|bold=no|System problem (12): Cannot delete account or change name due to transfer hold.|You cannot delete an account that is held. Wait out the hold, or a [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Hold" to fix this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (11): Cannot delete account due to transfer block.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
You cannot delete an account that has a transfer block. A [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Block" to fix this error.
</div>}}


{{spoiler|bold=no|System problem (13): Login with locking/protection turned ON.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (12): Cannot delete account or change name due to transfer hold.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
You cannot delete or change the registered name of an account that is held. Wait out the hold, or a [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Hold" to fix this error.
</div>}}


{{spoiler|bold=no|System problem (14): Login is currently undergoing maintenance. Try to login again later.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (13): Login with locking/protection turned ON.
</div>}}


{{spoiler|bold=no|System problem (20): You need to re-login.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (14): Login is currently undergoing maintenance. Try to login again later.
</div>}}


{{spoiler|bold=no|System problem (21): You need to redo the trade by refreshing on the chat or re-login.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (20): You need to re-login.
</div>}}


{{spoiler|bold=no|System problem (23): User has [[Special:MyLanguage/Mint|Mint]] power.|The user must disable [[Special:MyLanguage/Mint|Mint]] power in order to reduce the minimum transfer amount so you are able to send them xats or days.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (21): You need to redo the trade by refreshing on the chat or re-login.
</div>}}


{{spoiler|bold=no|System problem (25): Multiple features have been disabled due to breaking terms of service or security.|A [[Special:MyLanguage/Ticket|ticket]] must be created under "Account Block" Help Topic to solve this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (23): User has [[Special:MyLanguage/Mint|Mint]] power.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The user must disable [[Special:MyLanguage/Mint|Mint]] power in order to reduce the minimum transfer amount so you are able to send them xats or days.
</div>}}


{{spoiler|bold=no|System problem (26): The recipient of your transfer has a transfer block.|The recipient of your transfer is indefinitely held and a [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Block".}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (25): Multiple features have been disabled due to breaking terms of service or security.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
A [[Special:MyLanguage/Ticket|ticket]] must be created under "Account Block" Help Topic to solve this error.
</div>}}


{{spoiler|bold=no|System problem (27): You have too many days and need to trade some or use [[Special:MyLanguage/Dx|DX]].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (26): The recipient of your transfer has a transfer block.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The recipient of your transfer is indefinitely held and they must create a [[Special:MyLanguage/Ticket|ticket]] under Help Topic "Account Block".
</div>}}


{{spoiler|bold=no|System problem (28): Trying to send too many xats/days.|The maximum you can send per trade or transfer is 100,000 xats or 9000 days.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (27): You have too many days and need to trade some or use [[Special:MyLanguage/Dx|DX]].
</div>}}


{{spoiler|bold=no|System problem (29): Other user is likely using third-party programs to edit the trade.|Take a sufficient proof of screenshot and report the user to a moderator of the chat and then report in a [[Special:MyLanguage/Ticket|ticket]] under "Report Scam" Help Topic.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (28): Trying to send too many xats/days.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The maximum you can send per transfer is 100,000 xats or 9000 days.
</div>}}


{{spoiler|bold=no|System problem (30): You cannot buy powers.|Your account has been blocked from buying powers. A [[Special:MyLanguage/Ticket|ticket]] will need to be opened under Help Topic "Account Block" to have this error solved.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (29): Other user is likely using third-party programs to edit the trade.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Take a sufficient proof of screenshot and report the user to a moderator of the chat and then report in a [[Special:MyLanguage/Ticket|ticket]] under "Report Scam" Help Topic.
</div>}}


{{spoiler|bold=no|System problem (31): You cannot promote a group.|Your account has been blocked from promoting chats. A [[Special:MyLanguage/Ticket|ticket]] will need to be opened under Help Topic "Account Block" to have this error solved.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (30): You cannot buy powers.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Your account has been blocked from buying powers. A [[Special:MyLanguage/Ticket|ticket]] will need to be opened under Help Topic "Account Block" to have this error solved.
</div>}}


{{spoiler|bold=no|System problem (32): Cannot buy power(s) because all account transactions are suspended.|A [[Special:MyLanguage/Ticket|ticket]] under Help Topic "Account Block" is needed to solve this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (31): You cannot promote a group.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Your account has been blocked from promoting chats. A [[Special:MyLanguage/Ticket|ticket]] will need to be opened under Help Topic "Account Block" to have this error solved.
</div>}}


{{spoiler|bold=no|System problem (33): Temporary transfer hold. Blocks only outgoing transfers and trades.|Wait out the duration of the hold and if the hold doesn't decrease, then a [[Special:MyLanguage/Ticket|ticket]] will need to be created under the "Account Hold" Help Topic.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (32): Cannot buy power(s) because all account transactions are suspended.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
A [[Special:MyLanguage/Ticket|ticket]] under Help Topic "Account Block" is needed to solve this error.
</div>}}


{{spoiler|bold=no|System problem (37): Failed to log in successfully (Flash chats only).|The user should try clearing their entire Flash cache and try again. For instructions, please visit https://forums.adobe.com/thread/977699.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (33): Temporary transfer hold. Blocks only outgoing transfers and trades.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Wait out the duration of the hold and if the hold doesn't decrease, then a [[Special:MyLanguage/Ticket|ticket]] will need to be created under the "Account Hold" Help Topic.
</div>}}


{{spoiler|bold=no|System problem (40): Trade is currently undergoing maintenance. Try to trade again later.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (40): Trade is currently undergoing maintenance. Try to trade again later.
</div>}}


{{spoiler|bold=no|System problem (42): Cannot trade this power.|[[Special:MyLanguage/Tickle|Tickle]] cannot be traded.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (42): Cannot trade this power.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
[[Special:MyLanguage/Tickle|Tickle]] cannot be traded.
</div>}}


{{spoiler|bold=no|System problem (43): Cannot trade 1 day for 1 day.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (43): Cannot trade 1 day for 1 day.
</div>}}


{{spoiler|bold=no|System problem (47): Cannot transfer to celebrity (trading works).}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (47): Cannot transfer to celebrity (trading works).
</div>}}


{{spoiler|bold=no|System problem (49): The user is no longer online.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (49): The user is no longer online.
</div>}}


{{spoiler|bold=no|System problem (51): Attempting to trade to a Bot or a mobile user.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (51): Attempting to trade to a Bot or a mobile user.
</div>}}


{{spoiler|bold=no|System problem (55): Your account is held indefinitely. Blocks all outgoing trades and transfers.|A [[Special:MyLanguage/Ticket|ticket]] must be created under "Account Block" Help Topic to solve this error.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (55): Your account is held indefinitely. Blocks all outgoing trades and transfers.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
A [[Special:MyLanguage/Ticket|ticket]] must be created under "Account Block" Help Topic to solve this error.
</div>}}


{{spoiler|bold=no|System problem (56): The recipient of your transfer has a transfer block.|The recipient of your transfer is indefinitely held and a [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Block".}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (56): The recipient of your transfer has a transfer block.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The recipient of your transfer is indefinitely held and a [[Special:MyLanguage/Ticket|ticket]] must be created under Help Topic "Account Block".
</div>}}


{{spoiler|bold=no|System Problem (63): Hug power is not recognized.|The xat server has not recognized your power. Please refresh the chat or re-log in.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System Problem (63): Hug power is not recognized.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The xat server has not recognized your power. Please refresh the chat or re-log in.
</div>}}


{{spoiler|bold=no|System problem (65): Cannot send [[Special:MyLanguage/Jinx|Jinx powers]] in main chat.|You cannot send /jinx or /jinxall in main chat. You must use both in a user's private chat.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (65): Cannot send [[Special:MyLanguage/Jinx|Jinx powers]] in main chat.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
You cannot send /jinx or /jinxall in main chat. You must use both in a user's private chat.
</div>}}


{{spoiler|bold=no|System problem (66): Transferring, trading, and initiating marriages/BFFs are not supported on mobile.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
 
System problem (66): Transferring, trading, and initiating marriages/BFFs are not supported on mobile.
{{spoiler|bold=no|System problem (99): Server issues. Try again later.}}
</div>}}


{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
System problem (99): Server issues. Try again later.
</div>}}


<div lang="en" dir="ltr" class="mw-content-ltr">
==Group Errors==
==Group Errors==
</div>


<!--T:28-->
<!--T:28-->
{{spoiler|bold=no|Not available (1): Group has not been deemed inactive (must be 3 months of no staff).}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (1): Group has not been deemed inactive (must be 3 months of no staff).
</div>}}
 
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (2): Group has been [[Special:MyLanguage/Chat blocks|delisted]].
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The group you are trying to promote has most likely been [[Special:MyLanguage/Chat blocks|delisted]] due to breaking xat's [https://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] must be opened under "Chat Block" to find out why it was [[Special:MyLanguage/Chat blocks|delisted]].
</div>}}


{{spoiler|bold=no|Not available (5): Group has been [[Special:MyLanguage/Chat blocks|delisted]].| Group has most likely been [[Special:MyLanguage/Chat blocks|delisted]] due to breaking xat's [https://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] must be opened under "Chat Block" to find out why it was [[Special:MyLanguage/Chat blocks|delisted]].}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (5): Group has been [[Special:MyLanguage/Chat blocks|delisted]].
</div>| <div lang="en" dir="ltr" class="mw-content-ltr">
Group has most likely been [[Special:MyLanguage/Chat blocks|delisted]] due to breaking xat's [https://xat.com/terms.html Terms of Service]. A [[Special:MyLanguage/Ticket|ticket]] must be opened under "Chat Block" to find out why it was [[Special:MyLanguage/Chat blocks|delisted]].
</div>}}


{{spoiler|bold=no|Not available (6): Group has already been purchased.|Group can be enabled again. Open a [[Special:MyLanguage/Ticket|ticket]] under "Short names and Groups" if you are a paid user and would like it.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (6): Group has already been purchased.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Group can be enabled again. Open a [[Special:MyLanguage/Ticket|ticket]] under "Short names and Groups" if you are a paid user and would like it.
</div>}}


{{spoiler|bold=no|Not available (7): Group was created less than 6 months ago.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (7): Group was created less than 6 months ago.
</div>}}


{{spoiler|bold=no|Not available (8): Group was deleted.|A [[Special:MyLanguage/Ticket|ticket]] must be created under "Chat Block"  to find out the reason why the chat has been deleted.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (8): Group was deleted.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
A [[Special:MyLanguage/Ticket|ticket]] must be created under "Chat Block"  to find out the reason why the chat has been deleted.
</div>}}


{{spoiler|bold=no|Not available (9): Group has a low ID.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (9): Group has a low ID.
</div>}}


{{spoiler|bold=no|Not available (11): Group has not been deemed inactive (must be 3 months of no staff).}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (11): Group has not been deemed inactive (must be 3 months of no staff).
</div>}}


{{spoiler|bold=no|Not available (12): Group name has a reserved word.|The group name has a reserved word such as "xat" or "chat". Choose another name.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (12): Group name has a reserved word.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The group name has a reserved word such as "xat" or "chat". Choose another name.
</div>}}


{{spoiler|bold=no|Not available (13): Group cannot be purchased.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not available (13): Group cannot be purchased.
</div>}}


==Short Names Errors==  
<div lang="en" dir="ltr" class="mw-content-ltr">
{{spoiler|bold=no|Name taken (1): Sorry, name already taken.}}
==Short Names Errors==
</div>
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Name taken (1): Sorry, name already taken.
</div>}}


{{spoiler|bold=no|Name taken (2): Sorry, name already taken.|Name can be enabled again. Open a [[Special:MyLanguage/Ticket|ticket]] under "Short names and Groups" if you are a paid user and would like it.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Name taken (2): Sorry, name deleted.
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
Name was deleted but can be enabled again. Open a [[Special:MyLanguage/Ticket|ticket]] under "Short names and Groups" if you are a paid user and would like it.
</div>}}


{{spoiler|bold=no|Not allowed: Reserved word e.g. "xat" or a swear word in the name.}}
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
Not allowed: Reserved word e.g. "xat" or a swear word in the name.
</div>}}
<div lang="en" dir="ltr" class="mw-content-ltr">
==Ticket System Errors==
==Ticket System Errors==
{{spoiler|bold=no|403 - Your email is on the ban list (cannot create ticket).|The email associated with that account is banned from opening tickets, contact a volunteer on chat or on the  [https://xat.com/forum forum] for help.}}
</div>
{{spoiler|bold=no|<div lang="en" dir="ltr" class="mw-content-ltr">
403 - Your email is on the ban list (cannot create ticket).
</div>|<div lang="en" dir="ltr" class="mw-content-ltr">
The email associated with that account is banned from opening tickets, contact a volunteer on chat or on the  [https://forum.xat.com/staff/ forum] for help.
</div>}}

Latest revision as of 06:59, 19 December 2023

This page contains all of the xat error messages, what they mean and steps to take to solve the errors.

Account Management Errors

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Ticket mora se napraviti pomoću postojećeg naloga pod Tema pomoći (Help Topic) Account Block da bi se k2 popravio. Ne zaboravite da unesete korisničko ime / ID.
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System Errors/Blocks

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Group Errors

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Short Names Errors

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Ticket System Errors

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