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Ein sicheres Passwort ist für xat unabdingbar. Es verhindert, dass Leute Ihr Passwort erraten und Ihren Account kapern. Sehen Sie Phishing für weitere Informationen.

Hinweis: Nicht alphanumerische Zeichen werden aus Ihrem Passwort entfernt, also stellen Sie sicher, dass es nur alphanumerische Zeichen enthalt; a-Z, 0-9.

Was ist ein starkes Passwort?

Ein starkes Passwort hat eine Länge von mindestens 8 Zeichen, welche eine Kombination von Groß- und Kleinbuchstaben und Zahlen aufweisen. Deshalb sollte Ihr xat-Passwort sowohl Groß- als auch Kleinbuchstaben und Zahlen beinhalten.

You should avoid using your name, username, birthday, repeated characters, or set of common words. Your password should also be different to any other social account you own.

What if I forgot my password?

If you forgot your password to your xat account, you can reset it by going to After clicking the link; enter the e-mail associated with your account, complete the CAPTCHA and you will be sent a link to reset your password. Note that the e-mail may take up to 20 minutes to arrive, although that is usually not likely.

What if I forgot my e-mail?

IMPORTANT: These help topics require you to be logged in to a xat account. If you can not login, you will have to create a new ID before attempting to create the ticket.

You can refer to the ticket times article for more information on response times.

Make sure your subject is 5 or more words.

You do not have to be a paid user to open a ticket in these help topics.

I forgot which e-mail is linked to my account

You can request an e-mail hint or an e-mail change by opening a ticket at under the "Email Change or Email Hint" help topic.

I forgot the password to my e-mail and account

You will have to open a ticket at under the "Lost Access" help topic.