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(Created page with "==Hvordan kan jeg beskytte mig selv?==")
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Besides creating a duplicate page, there is also another way that criminals are using to steal personally identifiable information from users. What they're doing is either asking users for their flash shared object file, or asking users to download a third party program on their computer called ".sol Editor" and wanting users to provide them the "Value" that's located above the category "Number." Under NO circumstances should you provide them the value that's associated with your account. Giving them the value is just like giving them the password and you will end up being phished.
Besides creating a duplicate page, there is also another way that criminals are using to steal personally identifiable information from users. What they're doing is either asking users for their flash shared object file, or asking users to download a third party program on their computer called ".sol Editor" and wanting users to provide them the "Value" that's located above the category "Number." Under NO circumstances should you provide them the value that's associated with your account. Giving them the value is just like giving them the password and you will end up being phished.


==How can I protect myself?==
==Hvordan kan jeg beskytte mig selv?==


For at forhindre dig i blive phished af en kriminel, anbefaler vi at du følger disse forebyggende skridt:
For at forhindre dig i blive phished af en kriminel, anbefaler vi at du følger disse forebyggende skridt:

Revision as of 16:18, 5 July 2016

Har du nogensinde været i en situation, hvor du logger ind på din konto, blot for at finde ud af, at nogle af dine xats, dage og/eller powers mangler? Har du mistanke om, at en uautoriseret bruger kan have forsøgt at kompromittere din konto og det lykkedes? Kan du være offer for det, vi kalder "phishing".

Hvad er phishing?

Phishing er et trick bruges af kriminelle til at stjæle personlige oplysninger, så som din e-mail-adresse og adgangskode. Det er ikke en sikkerhedsfejl og du bliver ikke hacket. Så længe du ved, hvad man skal kigge efter, kan du forhindre dig i at blive phished. Du er sikkert blevet advaret før med din netbank om phishing-websteder, men de fleste brugere har ikke tænke eller bekymre sig om at blive udsat for phishing, når de bruger deres XAT konto. På XAT, er der kriminelle, der ønsker at stjæle din e-mail adresse, adgangskode, xats, dage, powers, og mest af alt, din identitet.

Hvordan fungerer scam?

En kriminel vil starte med at oprette en side, der ser ud nøjagtig som din XAT registrerede brugerkonto side. Derefter vil den kriminelle oprette et link (som vil omdirigere til siden) og komme op med en overbevisende måde at lokke en bruger til at klikke på linket. Et eksempel kunne være at tilbyde xats, dage og/eller powers gratis, så længe du klikker på linket og indtaster din e-mail-adresse og adgangskode i tekstboksen. Det er absolut en red flag. Under ingen omstændigheder bør du nogensinde klikke på linket, eller indtaste din e-mail-adresse og adgangskode, uanset om det er gratis. Bare ved at klikke på linket selv, kan den kriminelle allerede have din IP-adresse.

BEMÆRK: Hvis du støder på en side, der beder dig om adgangskoden, der er tilknyttet din e-mail-adresse (ikke din konto), er det en phishing-websted. xat vil aldrig bede dig om, den under nogen omstændigheder. Også, brug ikke den samme adgangskode til andre e-mail-adresser eller konti du måtte have, selv om det har intet at gøre med XAT. Du kun øge dine chancer for andre konti, du har at blive kompromitteret.

Besides creating a duplicate page, there is also another way that criminals are using to steal personally identifiable information from users. What they're doing is either asking users for their flash shared object file, or asking users to download a third party program on their computer called ".sol Editor" and wanting users to provide them the "Value" that's located above the category "Number." Under NO circumstances should you provide them the value that's associated with your account. Giving them the value is just like giving them the password and you will end up being phished.

Hvordan kan jeg beskytte mig selv?

For at forhindre dig i blive phished af en kriminel, anbefaler vi at du følger disse forebyggende skridt:

Step #01: Når du logger ind på din konto, altid sørge for du er på xat´s registrerede brugerkonto page. du kan finde ud af, om du er på den rigtige side ved at se på adresselinjen, som er placeret i øverste venstre hjørne af din browser. Hvis linket viser http://xat.com/web_gear/chat/register.php, er du på den rigtige side. Hvis den viser noget andet end linket, MÅ DU IKKE indtaste din e-mail-adresse eller registreret brugernavn og adgangskode på den pågældende side. Forlad siden med det samme og rapportere phishing-websted ved at indsende en ticket under kategorien "Report Phishing Site." Du behøver ikke at være en betalt bruger for at indsende en ticket i denne afdeling.

Step #02: When you're logging into your account, you have the option of either entering the e-mail address that's associated with your account, or your registered username. When it comes to entering your password, ALWAYS make sure it's the password that's associated with your account and not your e-mail address. xat will NEVER ask you for the password that's associated with your e-mail address under any circumstances. In order to ensure your account is fully protected, use a password that isn't the same password as your e-mail address. Also, make sure your password is alphanumeric, which consists of both letters and numbers (but not symbols). Be sure to make it so it's easy for you to figure out, but hard for a criminal to figure out. As long as it contains at least 10 characters (or more), you will be fine. Don't make your password too long or you might forget it. We highly recommend you avoid using patterns or words in your password and always change your password on a monthly basis. It's better to be safe than sorry.

Step #03: When it comes to fully protecting your account, we highly recommend you enable the following features: Account Protection, Account Locking and Account Authentication. For more information regarding Account Protection, click here. For more information regarding Account Locking, click here. For more information regarding Account Authentication, click here.

Hvad gør jeg, hvis jeg tror, jeg har været udsat for phishing?

If you suspect that an unauthorized user may have compromised your account, do NOT panic. It will only make the situation much worse than it needs to be. The first thing you need to do is change the password to not only your account, but your e-mail address as well, for extra security measures. Also, if you remember the link of the phishing website you were on, report the phishing website as soon as possible by submitting a ticket under the category "Report Phishing Site" and provide as much sufficient proof about the occurrence as you can, such as the date and time of when you went on the phishing website and the date and time of when you got phished. The sooner you report the phishing website, the faster the phishing website will be shut down. Under NO circumstances should you EVER log into another user's account, even if you've been granted permission to. You will be in direct violation of xat's terms of service. Failure to comply with xat's terms of service will result in your account being torched and/or deleted.