Phishing

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Revision as of 21:34, 16 January 2017 by Kayzar (talk | contribs)

¿Alguna vez te ha pasado que haces login en tu cuenta, para encontrar que te faltan algunos xats, days o powers? ¿Sospechas que algún usuario no-autorizado ha intentado comprometer tu cuenta, y lo ha logrado? Puede que hayas sido victima de lo que llamamos "pishing".

¿Qué es Phishing?

El phishing es una trampa utilizada por los delincuentes para robar su correo electrónico y contraseña. No se trata de una falla de "seguridad", ni usted está siendo "hackeado". Puedes prevenirlo fácilmente si sabes lo que se debe hacer. Usted probablemente ha sido advertido por su banco en línea acerca de los sitios web de phishing/timos, pero la mayoría de las personas no piensan ni se preocupan por la suplantación de identidad al usar su cuenta xat. Los timadores están tratando de robar tu correo electrónico, contraseña, xats, days, powers y más que nada, tu identidad.

¿Cómo funciona la Estafa?

Se inicia con una persona tratando de timarte (phishing) haciendo una página web que se parece a la página de login/acceso del sitio web que está intentando utilizar. A continuación, el pisher (timador) aparece de una forma creativa para que usted haga clic en el enlace de su página. Un ejemplo puede ser ofreciendo xats, days, y/o powers gratis, siempre y cuando hagas clic en el link e introduzcas tu correo electrónico y contraseña en los recuadros de textos que se te proveerán. Esto definitivamente es una alerta roja. Bajo ninguna circunstancia, debes de dar clic en el link, o entrar tu correo y contraseña, independientemente si esto es gratuito. Solo con dar clic en el link en si, el timador puede obtener tu dirección IP.

NOTE: If you come across a page that asks you for the password that's associated with your e-mail address (not your account), it's a phishing website. xat will NEVER ask you for that under any circumstances. Also, do NOT use the same password for any other e-mail addresses or accounts you may have, even if it has nothing to do with xat. You're only increasing your chances of other accounts you have getting compromised.

A parte de crear una página, también hay otra manera que los criminales tienen para robar información de identificación personal de los usuarios. Lo que estan haciendo es que le piden a los usuarios el archivo compartido de sus computadoras, o les piden que bajen un programa que se llama ".sol Editor" y quieren que los usuarios le provean el "value" que se encuentra dentro de la categoría "Number", dentro de dicho programa. Bajo ninguna circunstancia les proveas información que este relacionada con tu cuenta. Darles esta información es como darles la contraseña y terminaras por ser robado.

¿Cómo puedo protegerme?

Para prevenir que seas robado por un criminal, te recomendamos que sigas estas medidas de precaución:

Step 1: When you are logging into your account, ALWAYS make sure that you are on xat's registered user account management page. You can find out if you are on the correct page by looking at the URL bar, which is located at the top-left corner of your web browser. If the link shows https://xat.com/web_gear/chat/register.php, you are on the correct page. If it shows anything other than the link provided, do NOT enter your e-mail address, username or password on that page. Leave the page immediately, and report the phishing website by submitting a ticket under the category "Report Phishing Site." You do not need to be a paid user to submit a ticket in this department.

Step 2: When you are logging into your account, you have the option of either entering the e-mail address that is associated with your account, or your registered username. When it comes to entering your password, ALWAYS make sure it is the password that is associated with your account, and not your e-mail address. xat will NEVER ask you for the password that is associated with your e-mail address under any circumstances. In order to ensure your account is fully protected, use a password that is not the same password as your e-mail address. Also, make sure your password is alphanumeric, which consists of both letters and numbers (but not symbols). Make sure that your password is not easily guessable. As long as it contains at least 10 characters (or more), you will be fine. Do not make your password too long or you might forget it. We highly recommend you avoid using patterns or words in your password, and to always change your password on a monthly basis. It's better to be safe than sorry.

Step 3: When it comes to fully protecting your account, we highly recommend you enable xat's account security features: Account Protection, Account Locking and Account Authentication. For more information on any of these account security features, click the respective links.

¿Qué debo hacer si creo que he sido timado?

If you suspect that an unauthorized user may have compromised your account, do NOT panic. It will only make the situation much worse than it needs to be. The first thing you need to do is change the password to not only your account, but your e-mail address as well, for extra security measures. Also, if you remember the link of the phishing website you were on, report the phishing website as soon as possible by submitting a ticket under the category "Report Phishing Site" and provide as much sufficient proof about the occurrence as you can, such as the date and time of when you went on the phishing website and the date and time of when you got phished. The sooner you report the phishing website, the faster the phishing website will be shut down.

Under NO circumstances should you EVER log into another user's account, even if you've been granted permission to. You will be in direct violation of xat's Terms of Service. Failure to comply with xat's terms of service will result in your account being torched and/or deleted.