Rules:Feedback

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Feedback Rules

In order to provide the best experience possible for all visitors, we have listed a set of guidelines below that each user must follow. Guidelines apply to all elements of the chat.
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1. Be constructive. Negative opinions with no thought or outcome will not be considered. 
The purpose of the chat is to provide constructive feedback and thoughtful ideas that you sincerely believe will improve xat. The chat is not somewhere to vent your personal displeasure towards xat without suggesting areas for improvement.
2. Be respectful and do not harass or discriminate. 
We do not permit harassment, discriminatory remarks, or derogatory slang terms. Do not say anything that may offend someone, including, but not limited to, flaming a person, group, or chat. For non-severe offenses, such as saying "you suck" or "shut up," a warning will be given, whereas saying highly offensive words or committing more severe offenses would get you immediately banned.
3. Do not transmit inappropriate content. 
Transmitting material of an inappropriate nature is not allowed. This includes sexualized images, smiley combinations, or stick figures. Swearing or excessive flirting is not allowed. Censoring a swear word by typing the swear word with a few omitted characters or asterisks is not allowed. Discussion of drugs in classes A to C (according to UK law) is not allowed. Click here for more information. This may involve moderator discretion.
4. Do not advertise non-creative content or websites. 
Generally, posting images, videos, or other creative content is allowed, as long as the content comes from mainstream websites like YouTube or Imgur. Linking to things from the xat forum or any xat fan site is also acceptable. Other advertising is not allowed, except for in a user's homepage. Drawing signs to a homepage is not allowed unless the content in the homepage is also content that can be posted in the main chat.
5. Do not impersonate other users. 
Do not impersonate other users, namely xat staff, volunteers, or Feedback staff. Posing as another user to get them kicked or banned is also not permitted. Impersonation is not necessarily using the same name and avatar as another user. An example of impersonation is when a user says they are a different user and tries to act like them, which can include using that other person’s name and avatar.
6. Do not request a higher rank. 
Asking to become a member or above is not allowed.
7. Do not beg or ask for free products. 
Do not beg for xats, days, or powers. You can either purchase xats or enter contests hosted on the forum.
8. Spamming and flooding is not allowed. 
Smiley spam is over six smilies in a message. If others report lag due to smilies in a name or message, the user may be asked to remove smilies from their name or to limit their usage of smilies in messages. Sending several consecutive messages with little content is considered flooding and is not permitted. Adding a lot of extra characters to a word is fine, to a reasonable extent. A moderator will warn you if they deem your messages to resemble messages of spam. Constantly clicking someone, resulting in tickle spam, is not permitted. Constantly erasing doodles is also not allowed.
9. The use of Size and Big is restricted. 
Do not use the Size power above level w7 or w77. Names with smilies can exceed this limit to a reasonable extent, but can not overlap text or names. The use of Size and Big (combined) above size level w6 or w66 is not allowed. If the use of either of these powers in an avatar cause chat text to be blocked, the size must be reduced or the avatar must be changed.
10. Suggest ideas and improvements in a courteous manner. 
The users moderating Feedback chat do so on a voluntary basis and work to listen to users’ ideas. Please be patient if they do not respond immediately. Publicly complaining about the actions of a moderator is not acceptable, and any issues should be brought up to the main owner, which can be done by clicking here. All feedback sent through that channel is read.
11. Selling or trading is generally not allowed, with a few exceptions. 
Users may not request to purchase subscriber days. All trading should occur at the Trade chat. Buying or selling xats, days, powers, identification numbers, or graphics is allowed only in status messages. Drawing signs to a status with the intent of bringing attention to the sale item(s) typically prohibited on the main chat is also not allowed, unless noted otherwise. Buying or selling any other product or service is prohibited. Buying or selling xat products for off-site currency is prohibited for most users for safety reasons. Please see rule 12 for more information on this.
12. Do not troll or post false, insincere or nonsense suggestions. 
We are looking for realistic and genuine suggestions. If staff have reason to believe you are suggesting ideas to the contrary, you may be warned and then banned if it continues. An example of an unrealistic and ungenuine suggestion is "42 should give me unlimited xats".
13. Drawing signs to the sale of xats is allowed under very restricted circumstances. 
Only trusted resellers are allowed to draw signs to the sale of xats for off-site currency, such as cash. This can only be done in a status. No other person or group may draw signs to the sale of xats except for volunteers. Users should take notice that resellers listed on the Resellers page are not official resellers, and are not officially endorsed by xat; they are simply trusted resellers with a long history of safe transactions.
14. Do not disrupt the operations of the chat. 
Behaving in a manner that disrupts the operations of the chat may result in a ban. Having debates about topics, even politics, is acceptable as long as the discussions are civil. A disagreement in opinion, or even constructive criticism, should not be considered disruption, but sending hateful or abusive comments will not be tolerated.
15. Do not troll, post inflammatory remarks, or facilitate drama. 
If the user has an obvious intent to annoy others or disrupt the chat, or if the user is being overly-obnoxious, they may be asked to stop. Posting things for obvious shock-value (something that may be seen as highly disgusting or angering) is considered overly-obnoxious and will not be allowed and can be considered trolling. Facilitating drama is also not allowed. This should primarily discourage negative discussion about occurrences or operations at other groups, unless a user is suggesting genuine ideas to improve said groups.
16. All visitors must use a name of reasonable length or size. 
Visitors are required to use a name of reasonable length or size. Using a visible smiley as a name is acceptable. Moderators have the ability to use their own discretion when determining if a name is appropriate. Generally, using even a letter is fine.
17. Do not discuss hacking or related activities. 
The discussion of hacking is strictly prohibited.
18. Moderators and owners have the final say in decisions. 
Staff will decide which ideas are raised and posted for discussion. Staff also have the final say in classifying offensive material. For minor instances of inappropriate behavior, the user will be told to stop or will be kicked, based on the judgement of the moderators or owners who are witnessing the behavior. If you disagree with the way a moderator or owner deals with a situation, wait until a person of higher rank is available to resolve your complaint or request.
19. Avoid suggesting ideas that already exist or have already been suggested. 
Ideas should be unique or have unique elements to them. If they have already been suggested on the forums, please contribute to the topic if you have something new and helpful to add. If you suggested the idea previously, please do not suggest it again.
20. Obey the xat Terms of Service and do not share confidential information. 
Failure to comply with the Terms of Service agreement may result in a ban. The following topics are major areas to be aware of: Exposing personal information, abusing or teaching glitches, and phishing or scamming. Linking to, discussing, or even mentioning private servers of any kind is not permitted, especially ones that involve xat. Lastly, do not discuss private information, such as protected blog posts, with users who are not authorized to see or discuss the information in question.

USER INFORMATION

  • All languages are allowed.
  • To help the staff, please make your ideas as detailed as possible. They may not be considered otherwise. You may use Pastebin to fully explain them.
  • If you have a forum account, you may post your suggestions in the Suggestions subforum here.


STAFF INFORMATION

  • A full reason is required for each kick and ban. Owners do not have to include reasons for mutes. The only exceptions are when you are banning raid bots or banning users who keep unbanning themselves.
  • If a raid is occurring, use the /p protect mode. If that fails, use the /pr mode.
  • If a user breaks a rule while suggesting an idea, give them more leniency than someone who is here to just chat about general topics.
  • Include rule violation information in kick reasons so that users can correct their behavior. Do not just give a directive and hope they understand their wrongdoing.
  • Users are allowed to test smiley combinations at a minimal level as long as it does not disrupt normal chat operations.
  • Do not ban for long periods of time for measly reasons. A day-long ban may not necessarily be fair for all rule violations. Think carefully about what is fair and appropriate.
  • Owners may not mute people for petty things (such as smiley spam).
  • Do not kick banned users unless they are rapidly clicking you.
  • Bans issued by the bot should be verified.
  • Moderators are required to give proof for violations that occur in the moderator’s private chat.
  • If you are away or busy, please move to the staff pool. This will allow for the bot to make temporary moderators more accurately based on need.
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