Ticket times: Difference between revisions
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In an effort to keep xat users updated with information relevant to their [[<tvar|1> | In an effort to keep xat users updated with information relevant to their [[<tvar|1>Special:MyLanguage/Ticket</>|ticket]] status, this page has been created to show the various statuses of the departments that correspond to the [[<tvar|2>Special:MyLanguage/Ticket#helptopics</>|help topics]] listed below.</translate> <translate><!--T:20--> | ||
The statuses are true for most users, although some users may experience quicker or slower replies based on their individual circumstances. | |||
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{{Department | {{Department | ||
|<translate><!--T:7--> Account Block, Transfer Block</translate> | |<translate><!--T:7--> Account Block, Transfer Block</translate> | ||
|status= | |status=normal | ||
|error=E26, E28, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56) | |error=E26, E28, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56) | ||
}} | }} | ||
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{{Department | {{Department | ||
|<translate><!--T:12--> Locked Out | |<translate><!--T:12--> Locked Out</translate> | ||
|status=normal | |status=normal | ||
|error=E29 | |error=E29 | ||
Line 58: | Line 59: | ||
{{Department | {{Department | ||
|<translate><!--T:13--> Lost Access</translate> | |<translate><!--T:13--> Lost Access</translate> | ||
|status= | |status=normal | ||
|error=E51 | |error=E51 | ||
}} | }} | ||
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{{Department | {{Department | ||
|<translate><!--T:15--> Report Scam, Report Phishing Site</translate> | |<translate><!--T:15--> Report Scam, Report Phishing Site</translate> | ||
|status= | |status=normal | ||
|error=System problem (29), E46 | |error=System problem (29), E46 | ||
}} | }} |
Latest revision as of 14:43, 19 April 2023
In an effort to keep xat users updated with information relevant to their ticket status, this page has been created to show the various statuses of the departments that correspond to the help topics listed below. The statuses are true for most users, although some users may experience quicker or slower replies based on their individual circumstances.
In most cases, a delay is considered five or more days since your last reply from us.
A General Question or Concern
Normal
Account Block, Transfer Block
Error: E26, E28, E55; System problem (11, 25, 26, 30, 31, 32, 55, 56)
Normal
Domain Unblock
Normal
Email Change or Email Hint
Normal
Payment Problems
Normal
Scam reports in progress
Reply is sent when there is new information to share