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| <languages />
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| <translate>
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| <!--T:64-->
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| Here are a list of error messages on xat and what they mean.
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| == Account Management Errors == <!--T:41-->
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| <!--T:65-->
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| *E4 - Already registered
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| <!--T:66-->
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| *E6 - Username is taken.
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| <!--T:67-->
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| *E7 - Email is already in use.
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| <!--T:68-->
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| *E13 - Not found
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| <!--T:69-->
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| *E14 - Wrong password
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| <!--T:70-->
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| *E15 - Email is not valid.
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| <!--T:71-->
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| *E17 - Email not found, or cannot change username.
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| <!--T:101-->
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| *E19 - Sorry, name already taken.
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| <!--T:111-->
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| *E20 - Cannot delete account due to username change or recently registered.
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| <!--T:108-->
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| *E21 - Turn off authentication before deleting an account.
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| <!--T:72-->
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| *E22 - Check your email to login and delete your account.
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| <!--T:91-->
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| *E23 - You cannot delete an account that has xats, days or powers.
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| <!--T:73-->
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| *E25 - Incorrect Username/Email or Password
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| <!--T:74-->
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| *E26 - Account not activated
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| <!--T:100-->
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| *E27 - Email has been blocked.
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| <!--T:94-->
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| *E28 - Account deleted. (Open a ticket.)
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| <!--T:76-->
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| *E29 - Locked out
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| <!--T:77-->
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| *E30 - Check your email. (Security check.)
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| <!--T:78-->
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| *E31 - Cannot turn account locking on. Location update may be required.
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| <!--T:95-->
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| *E33 - Please set the clock on your device.
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| <!--T:96-->
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| *E34 - Failed to activate authorization. Try again.
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| <!--T:97-->
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| *E35 - Incorrect authentication code.
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| <!--T:79-->
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| *E36 - Login requires authenticator code.
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| <!--T:98-->
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| *E37 - Enter authenticator code to verify request to disable Account Authentication.
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| <!--T:80-->
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| *E39 - Password was too short. Must be at least 6 characters long.
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| <!--T:81-->
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| *E40 - Passwords are not the same.
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| <!--T:109-->
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| *E42 - Email is not valid. Registering a xat account. Remember to put the email's provider name.
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| <!--T:93-->
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| *E43 - Email is blocked (Register with a different email)
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| <!--T:110-->
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| *E44 - Bad user ID. Please login and try again. You must be registered to view the buy page.
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| <!--T:82-->
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| *E45 - Login and try again.
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| <!--T:83-->
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| *E46 - ID was not found. Make a ticket to get the k2 repaired.
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| <!--T:84-->
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| *E47 - Name is too long or contains bad letters. Must be between 10-18 characters.
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| <!--T:85-->
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| *E48 - Name is not allowed.
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| <!--T:86-->
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| *E49 - First letter must not be a number.
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| <!--T:87-->
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| *E50 - Bad user ID. Sorry you can't register.
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| <!--T:103-->
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| *E51 - The ID has been registered before or was deleted (email reused) and can no longer be registered.
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| <!--T:92-->
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| *E55 - Account was deleted. (Open a ticket.)
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| <!--T:99-->
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| *E64 - Check your email. (Security check.)
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| ==System Errors/Blocks== <!--T:104-->
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| <!--T:105-->
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| *System problem (1): Error when creating a group. Complete the reCAPTCHA and accept the Terms of Service, and then try again.
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| <!--T:88-->
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| *System problem (2): Cannot register that ID. You are trying to activate the ID from a different location than where it was registered.
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| <!--T:89-->
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| *System problem (10): Cannot register that ID.
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| <!--T:4-->
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| *System problem (11): Cannot delete account due to transfer block.
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| <!--T:5-->
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| *System problem (12): Cannot delete account or change name due to transfer hold.
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| <!--T:6-->
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| *System problem (13): Login with locking/protection turned ON.
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| <!--T:7-->
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| *System problem (14): Login is currently undergoing maintenance.
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| <!--T:8-->
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| *System problem (20): You need to relogin.
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| <!--T:9-->
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| *System problem (21): You need to redo the trade or relogin.
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| <!--T:10-->
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| *System problem (23): User has [[mint]] power.
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| <!--T:11-->
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| *System problem (25): Multiple features have been disabled due to breaking terms of service or security.
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| <!--T:12-->
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| *System problem (26): The recipient of your transfer has a transfer block.
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| <!--T:13-->
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| *System problem (27): You have too many days and need to trade some or use [[Powers|DX]].
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| <!--T:14-->
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| *System problem (28): Trying to send too many xats/days (max 100,000 xats).
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| <!--T:15-->
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| *System problem (29): Other user is likely using third-party programs to edit the trade.
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| <!--T:16-->
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| *System problem (30): You cannot buy powers.
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| <!--T:17-->
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| *System problem (31): You cannot promote a group.
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| <!--T:102-->
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| *System problem (32): Cannot buy power(s) because all account transactions are suspended.
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| <!--T:18-->
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| *System problem (33): Temporary transfer hold. Blocks only outgoing transfers, and trades.
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| <!--T:19-->
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| *System problem (40): Trade is currently undergoing maintenance.
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| <!--T:20-->
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| *System problem (42): Cannot trade this power.
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| <!--T:21-->
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| *System problem (43): Cannot trade 1 day for 1 day.
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| <!--T:90-->
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| *System problem (47): Cannot transfer to celebrity (trading works).
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| <!--T:22-->
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| *System problem (49): The user is no longer online.
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| <!--T:23-->
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| *System problem (51): Attempting to trade to a Bot or a mobile user.
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| <!--T:24-->
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| *System problem (55): Your account is held indefinitely. Blocks all outgoing trades and transfers.
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| <!--T:25-->
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| *System problem (56): The recipient of your transfer has a transfer block.
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| <!--T:26-->
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| *System problem (99): Server issues. Try again later.
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| ==Group Errors== <!--T:27--> | | ==Group Errors== <!--T:27--> |
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| <!--T:28--> | | <!--T:28--> |
| *Not available (1): Group has not been deemed inactive (must be 3 months of no staff). | | *Not available (1): Group has not been deemed inactive (must be 3 months of no staff). |
| **You cannot buy the chat that is not inactive.
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| <!--T:29--> | | <!--T:29--> |
| *Not available (5): Group has been [[Chat blocks|delisted]]. | | *Not available (5): Group has been [[Chat blocks|delisted]]. |
| **The chat is most likely been delisted due to breaking the xat terms of serive, promotion or has broken the CSS Guidelines. | | **The chat is most likely been [[Chat blocks|delisted]] due to breaking the xat [http://xat.com/terms.html Terms of Service]. A [[ticket]] must be opened under Help Topic "Chat Block" to find out why your chat was [[Chat blocks|delisted]]. |
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| <!--T:30--> | | <!--T:30--> |
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| <!--T:32--> | | <!--T:32--> |
| *Not available (8): Group was deleted. | | *Not available (8): Group was deleted. |
| **Create a [[ticket]] under ''Chat Block'' help topic to find out the reason why the chat has been deleted? | | **A [[ticket]] must be created under "Chat Block" Help Topic to find out the reason why the chat has been deleted. |
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| <!--T:33--> | | <!--T:33--> |
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| <!--T:35--> | | <!--T:35--> |
| *Not available (12): Group name has a reserved word. | | *Not available (12): Group name has a reserved word. |
| **Try creating group with another chat name again. | | **The group name has a reserved word such as "xat" or "chat". Choose another name. |
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| <!--T:36--> | | <!--T:36--> |
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| <!--T:38--> | | <!--T:38--> |
| *Name taken (1): Sorry, name already taken. | | *Name taken (1): Sorry, name already taken. |
| **Name cannot be enabled again.
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| <!--T:39--> | | <!--T:39--> |
| *Name taken (2): Sorry, name already taken. | | *Name taken (2): Sorry, name already taken. |
| **Name can be enabled again, contact http://xat.com/ticket if you are paid and would like it. | | **Name can be enabled again, open a [[ticket]] if you are a paid user and would like it. |
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| <!--T:40--> | | <!--T:40--> |
| *Not allowed: Reserved word e.g. "xat" or a swear word in the name. | | *Not allowed: Reserved word e.g. "xat" or a swear word in the name. |
| **Make sure you're using an appropriate name.
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| ==Ticket System Errors== <!--T:106-->
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| <!--T:107-->
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| *403 - Your email is on the ban list (cannot create ticket).
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| </translate>
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